Concierge (H/F) Temps Plein

Rate of Pay: $18.00 per hour

SUBSIDIZED STAFF HOUSING IS AVAILABLE.

As a Concierge, you will be an important member of the Front Office team that creates a warm arrival experience for the guest while exceeding their expectations. You will act as a guide to help guest rediscover the beauty of the Canadian Rockies through the endless list of activities inside and outside the resort. Ensure that at all times, an up-to-date selection of booklets, guides, maps and brochures of local attractions are available.
Provide personal recommendations and make reservations for dining options in the Hotel.
Arrange taxis, chauffeur-hire limousines and the bookings of travel, entertainment and tour arrangements for the guests.
Assisting guest's book excursions, pre purchase lift tickets at Nakiska, and book tee times at the newly opened Kananaskis Golf course. You will also be assisting guest in booking activities arranged by Family activities including kid's camp and so much more.
Being an ambassador for the lobby and assisting guests with all inquiries.
Apart from your regular duties, you will support guest services in the lobby and ensure that the lobby is covered and kept clean.
Knowledge of Opera PMS is an asset.
Able to manage tasks independently with attention to detail and customer service focus.
Excellent phone manner and communication skills (verbal and written)
Business or Hospitality degree an asset
Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott's chain of hotels.
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings