Technicien de maintenance / Field Service Technician F/H

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

*If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.

• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Create and maintain records of all service activities and business reporting documentation.
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
• Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. CLICK HERE to watch the video!

High school diploma or equivalent

• Valid driver's license plus meet Tennant Company driving policy requirements
• Troubleshooting and repairing mechanical and electrical systems
• Using a personal computer, MS Office Suite, and email

Vocational schooling in automotive/diesel/electrical

• Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
• Previous experience working directly with customers

Driving a van to and from customer sites daily, including frequent driving time of 3+ hours daily.
Competitive Salary

• Performance-based incentives structure
• Company Service Vehicle
• Cell phone and Tablet
• Comprehensive training program including ride-along, virtual and factory-based training
• Monday-Friday schedule; Competitive base salary commensurate with experience: $Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.