District Manager - Healthcare Operations

Regional Manager of Operations - Northern Alberta

Reporting to the Regional Director of Operations, the Regional Manager is responsible for the effective and efficient delivery and sustainability of Programs, Training & Development and Quality within the Long Term Care homes, as well as the implementation and sharing of policies/programs to ensure the highest standard is met as it pertains to Extendicare’s policies and practices, and those set by the applicable legislation

Training and Education

To educate, orientate, coach, mentor and support Long Term Care homes' frontline teams through consultation with the Home leadership teams and the Regional Director Operation(s) as applicable;

To consistently deliver education with Extendicare programs/initiatives/policies & procedures;

To assist in the implementation of new programs & in the revision and update of programs;

To provide innovative suggestions to assist with the overall implementation of new concepts in order to minimize the potential negative perception of change;

provide professional consultation to said leaders for their orientation, mentoring, and coaching for all roles;

To promote compliance with regulatory requirements and Extendicare standards;

To ensure that appropriate security levels and access authorities are in place and maintained in accordance with policies, practices and standards;

To ensure regional/home involvement with, and representation on, applicable regulatory committees;

To ensure follow-up of high-risk issues;

To support homes in meeting regulatory requirements;

To ensure the effective operation and Continuous Quality Improvement (CQI) of the homes;

To ensure CQI & Accreditation programs are managed in accordance with Extendicare’s standards, policies & practices, and in compliance with legislative and regulatory requirements;

To facilitate quality improvement framework through program review, audits, data analysis;

To monitor, analyze performance indicators and adverse events;

To conduct quality review based on outcomes as directed by Regional Director Operations;

To coordinate and initiate research, abstracts, conference submissions within designated region, in conjunction with Regional Director Operations and National Directors;

To liaise with regional representatives of national contracts;

To demonstrate ability to be flexible and adaptable to the changing needs of the business, including requirement for travel on short notice

To participate in the on-call rotation as directed by the Regional Director of Operations;

Minimum five (5) years combined experience in a Long Term Care setting at the senior management level

Familiar with using data to drive decisions and skilled in translating policies into direct practice

Experience in gerontology/continuous quality improvement/research/adult learning/change management

Proficiency in a second language is considered an asset

Computer proficiency (Microsoft Office applications)

Continuous mentorship, support for life-long learning and growth opportunities

A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

Employee Family Assistance Program.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better

Full time

At Extendicare, we’ve spent more than 50 years dedicated to enhancing quality of life for the people we serve across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to supporting care delivery in homes and communities nationwide. Our corporate roles play a vital part in enabling front-line teams to provide exceptional experiences for clients and families. This opportunity is a replacement for an existing role and to support transparency, a hiring range may be included with this posting. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. If you would like more information about how your data is processed, please contact us.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.