Duty Manager / Night
Swissport International AG
Our mission is simple - To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.
At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe.
Job Summary Under the direction of the Station Manager, the Duty Manager is responsible for efficiently and profitably managing and directing ramp activities by providing a safe, quality product covering a range of ground handling services to its customers. Efficient Resource Planning (manpower, equipment) and manage scheduling.
Maintain and improve customer and company safety and quality standards.
Maintain good relations with customers and airport authorities.
Manage and control all staff assignments.
Hold daily briefings with all levels of management.
Accurately perform general payroll updates such as wage adjustments, vacation, banked time, monetary adjustments, etc...
Maintain, monitor, and report on agreed key performance indicators (KPI's)
Ensure workforce adherence to company policies and procedures.
Responsible for Quality, Health, Safety, and Environmental activities at the station, intending to reduce employee injuries, aircraft and equipment damage
Minimum 3 years of pertinent experience in the ground handling industry, ramp service.
Relevant experience in personnel management in a unionized environment.
Excellent English communication, oral and written.
Customer focus and quality awareness.
Available and flexible to work various shifts (day, evening, night, weekend, and holidays) by operational requirements.
Competitive pay
Paid training
Yearly bonus plan
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at to learn more about Life at Swissport.
$120k - $136k per year
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