Analyste télécom trading
$80k - $95k per yearCanaccord Genuity Group Inc.
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to build lasting client relationships – we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive wealth management solutions and investment banking services. We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions.
Come be a part of our Canadian success story and help deliver superior experiences for our clients. At CG, we recognize that diversity across our business strengthens our client relationships and enables more innovative solutions. We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. is seeking a motivated, proactive individual to join our Telecommunication team.
End-to-end implementation and support of SIP Trunks
Configuration and support for trading telephony environments, understanding of ARD, MRD, Hoots and other trading specific technologies.
Cisco Webex Contact Center (WxCC) and Landis system
Support of enterprise video solutions: Cisco Webex Room Kits, Microsoft Teams Rooms, Zoom Rooms, Cloud Video Interop (CVI), CRC
Configuration and support for Microsoft Intune mobile device environment, set up compliance policies, conditional access, various MDM and MAMWE policies
Microsoft Teams administrator focused on voice - calling policies, Teams phones (Yealink & Poly), direct routing, auto attendant, call queues, call reporting, etc.
Maintenance of telecom hardware and systems
Root-cause analysis for network, voice, server, and UC issues
Operations & End-User Support Cisco phone replacements, Mobile device troubleshooting, Outlook and softphone issues
Onsite escalation point for telecom-related incidents
Hands-on coordination with vendors, carriers, and Facilities
Onsite Telecom Analyst providing hands-on support for voice, video, contact center, and trading systems
- Responsible for availability, stability, and continuous improvement of Unified Communications services
- Acts as an escalation point for business-critical telecom issues
- Strong problem-solving and analytical skills, excellent customer service and communication skills, strong organizational and time management abilities
- IT diploma, degree, or equivalent telecom-focused certification/training
#In order to be considered for employment, candidates selected for interviews will be required to show proof of citizenship, permanent residence or eligibility to work in Canada with no restrictions.
Protecting your online safety:
If you have received a text message claiming to be from CG or an authorized representative regarding job recruitment, please treat as fraudulent and do not respond.
No phone calls please.
$100k - $150k per year
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