Registrar Associate

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. Under the general direction of the Registrar and Assistant Dean, Enrolment Management, the incumbent is responsible for providing strategic direction, coordination, development and reengineering of examinations processes, campus space utilization and scheduling, academic standards and petitions in the Office of the Registrar (OR).

The incumbent will work in close consultation with the OR senior management team, Office of the Dean, and academic and student service departments on the systems and business processes that interact with campus scheduling, exam administration, and academic petitions, to streamline processes, provide efficiency, and excellent levels of service.

The incumbent directly supervises the Assistant Registrar, Campus Scheduling and Examinations, and the Assistant Registrar, Academic Standards and Petitions, while providing direction and leadership to all members of the team. The Associate Registrar reviews and revises existing policies and practices to ensure consistency with overall enrolment management objectives, recommending changes to policies and practices as necessary. The Associate Registrar is responsible for monitoring exam, campus scheduling, petition and appeal service statistics, preparing analysis summary reports and conducting research into best practices in higher education and the effectiveness of practices at UTM.

A clear understanding of the Ontario university system and the registration, enrolment and graduation process. Knowledge of the University of Toronto Mississauga programs and courses, degree requirements and academic rules and regulations.

Minimum of 5 years’ experience managing a busy, student service and/or registrarial services in a university setting with at least 3 years experience in a senior supervisory role in a unionized environment. Knowledge of campus scheduling, exam administration, and/or academic standards is required. Experience working with senior leaders and presenting in front of large groups of students, staff, senior staff and/or officials.

strong leadership and team building skills and the ability to manage and motivate staff at different levels; Solid working knowledge and understanding of a university student information system.

Proven ability to provide a quality services environment in a university registrarial setting.
Proven supervisory and project management skills; evidence of team-leading project skills; Schedule: Full-Time