Partner Account Manager H/F

We’re an authentic team who bring our diverse backgrounds, ideas, experiences and cultures together to make payroll magic. Speaking of, we “pull rabbits out of hats” for thousands of small business owners across Canada who rely on our payroll software to pay their employees and process their payroll taxes. We are looking for people who share our understanding that when it comes to our commitment to our customers: we mean business. Especially given that the consequences of getting payroll wrong can sometimes be dire.

We’re looking for a talented Partner Account Manager who doesn’t shy away from tackling hard problems and interesting (well, most times) subjects like payroll and HR technology. You’ll be responsible for managing and growing a portfolio of Wagepoint partners through structured relationship management and commercial execution. You will report directly to our Director of Sales & Strategic Partnerships.

The salary range for this role is $80,000 - $90,000 CAD + $25,000K variable.

Build and manage strong relationships with partners to ensure long-term engagement and success.

Develop and execute plans to grow partner accounts and increase Wagepoint adoption.

Align partners with strategic initiatives by clearly communicating the purpose, value, and timeline of upcoming changes, securing their commitment, and supporting them through the transition process.

Collaborate closely with internal teams such as Product, Marketing, Support, and Implementation to coordinate partner initiatives, resolve issues efficiently, and ensure all stakeholders are aligned and moving toward shared goals.

Attend onsite partner meetings and participate in field events when there's a meaningful opportunity to deepen relationships, drive alignment, or support critical growth or migration plans.

Keep your CRM records clean, detailed, and up to date by logging partner activities, maintaining accurate account plans, updating pipelines, and ensuring complete data across all required fields.

Manage and resolve partner escalations while working proactively to prevent recurring issues.

At least 3 years of experience in B2B account management, partner management, customer success, or sales.

Proven ability to manage a portfolio of accounts with clear planning and prioritization.

Experience driving change or adoption within customer or partner organizations.

Comfortable using CRM tools like HubSpot to manage your pipeline and track performance.

Excellent communication and relationship-building skills with internal and external stakeholders.

Strong organizational skills and the ability to manage competing priorities.

Willingness to travel occasionally for onsite meetings or partner events.

Bonus points if:

You’ve worked with accounting or bookkeeping firms, payroll, or small business software.

You are bilingual in French and English.

You have experience with partner migration or implementation programs.

You’ve contributed to the development of partner programs or enablement content.

You’ve worked in a fully remote, distributed team environment.

Remote: The ability to work from home, forever! Wagepoint is a remote company, so you don’t have to worry about commuting to an office. Plus, more time with your pets is always a bonus!

Apply now and help us build the future of Wagepoint!

Wagepoint is a simple and fast online payroll app, backed by the world's friendliest team.

We are a remote company, so there's no need to travel to an office for an interview, but if you require any special accommodation during our recruitment process, please let us know. We are more than happy to assist!