Service Advisor - Full Time

Are you motivated by using your talents to support others? Come work for one of BC’s top regulated colleges! Established in 1903, Sprott Shaw College is a regulated post-secondary institution with 16 government-designated campuses across British Columbia. We take great pride in educating and preparing our students for rewarding and relevant careers in Administration, Business, Trades & Design, Nursing & Healthcare, and Child, Family & Community Support.

Sprott Shaw College is one of the oldest colleges in British Columbia with over 120 years of storied history. As an organization, we cultivate professional growth and positive working environments for our employees, which fosters our values of Community, Diversity, Integrity, Quality, Respect, and Results-Oriented.

Reporting to the Campus Director and the Employment Services Coordinator, the Employment Services Specialist supports current students by facilitating the students’ success and job search training, following up on existing students and graduates with solid career development advice, and monitoring students’ progress on student loan repayment. The Employment Services Specialist will develop relationships with local employers, businesses, and government agencies to benefit the employment opportunities of our graduates. The duties and responsibilities may require flexibility in work hours.

Responsibilities

Supporting the Employment Services Coordinator:

Collect and analyze current labour market information in areas where SSC provides training

Provide input on labour market information, placement results by program, and other relevant information to evaluate current curriculum content

Develop, implement and/or maintain a database of graduate employment activity

Keep detailed records of employment statistics for a monthly report to use in the compiling of reports for regulatory bodies

Provide statistics and reports as required

Prepare for the graduation ceremonies

Aiding the students’ success and job search training:

Facilitate two classes: Strategies for Student Success as well as Career and Professional Development

Evaluate current Career Planning and Management course and provide input to improve product given to our students

Counsel students regarding career or vocational issues including career exploration and planning, resume and cover letter preparation, job interview skills, and job search strategies

Provide ongoing guidance, follow up support, and assistance of all graduates until employment is obtained

Conduct exit interviews

Provide employers with academic references

Monitoring progress on student loan repayment:

Ensure the student loan repayment procedures are followed

Work in conjunction with the Financial Administrator and Administrative Assistant regarding required information entered into databases

Work with graduates on their financial plan regarding their student loan payments

Developing relationships with local employers, businesses, and government agencies to benefit the employment opportunities of our graduates:

Create and maintain a campus job board by calling and visiting employers, want ads, and being involved in community events and organizations (i.e. Chamber of Commerce, Board of Trade, Community Job Fairs)

Promote the “Hire our Grads” link from the SSC website to all employers who post leads

Initiate, promote, organize and host events at the campus with local employers and government agencies

Perform other related duties as required

Qualifications and Education

Undergraduate degree, college diploma, or certification in employment counselling, career development, or in a related field, such as human resources development, psychology, education or social services is required.

Two years’ experience in the career development field is preferable

Experience in Adult Education is an asset

Knowledge of Canada Student Loans and Student Aid BC policies and procedures an asset

Skills

Excellent computer skills: MS Office and database entry

Superior written and verbal communication as well as interpersonal skills

Demonstrated ability to take initiative and problem-solve

Strong job task planning and organization

Competencies

Service orientation

Teamwork

Accountability

Communication

Planning and organizing

Networking and relationship building

What We Offer

Reimbursement of practicing license or professional association membership fees

Education and training allowance

Tuition discount for spouse and children

Comprehensive extended health benefits

Disability and life insurance

Employee and Family Assistance Program

Work-life balance

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Commitment to Equity, Diversity & Inclusion

Sprott Shaw College is an Equal Opportunity Employer and welcomes all applicants to apply and does not discriminate based on race, national/ethnic origin, colour, religion, sex, age, sexual orientation, marital status, family status, and/or disability. We encourage candidates who have experienced barriers in employment opportunities to apply.

Job Types: Full-time, Permanent

Pay: $42,900.00-$49,000.00 per year

Benefits:

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

Tuition reimbursement

Vision care

Work Location: In person