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Seasonal Store Manager

$50k per year

Make Space

About Make Space Storage – Who are we? Make Space Storage ( is a well-known storage company operating across Canada. We are a national provider with over 55 locations in all provinces, from British Columbia to Quebec. We have a proven track record in storage services and offer a variety of solutions to suit your personal or business needs. Our options include traditional storage, portable units, parking, Boat & RV storage, and we are happy to work with you to find a solution for your unique storage requirements.

We are looking for a Full-Time Store Manager for our Carleton Place self-storage facilities to join our team! You will be the first point of contact for customers and will be responsible for customer service, administration, and facility and yard maintenance. The ideal candidate should possess excellent communication, organizational, and computer skills to help drive business growth. They should be comfortable working independently and take the initiative to inspect the facility and property to ensure buildings, customer property, and facilities are in good working order and properly monitored. Our Carleton Place location offers boat, RV, portable and traditional storage solutions as well as propane services on a 2-acre site nestled in the Ottawa Valley.

Maintain and build positive customer service with clients, vendors, and service providers.

Routinely inspect the entire facility for cleanliness, security breaches and maintenance requirements for the yard, infrastructure, and equipment.

Seasonal landscaping includes managing contractors for snow removal, lawn and driveway maintenance.

Answer the phones, emails, and customer enquiries in a professional and courteous manner.

Managing the Customer Management System and keeping it accurate and updated.

Ability to learn new systems and software for managing facilities like gates, security, and locks.

Pumping propane for clients - training provided to all employees.

Be creative in supporting customers with their storage and moving solutions.

Working with other departments, collaborating using MS Teams, Email and Phone.

Taking payment from clients and following up on overdue accounts.

Assisting with cleaning out lockers and helping with on-site access.

Moving in and out schedules for storage units, as well as cleaning and maintaining units between clients.

Looking for ways to engage with the community to promote and grow the business.

Perform other duties as required by management.

Proficient with computers and systems, MS Office, Excel, and Outlook.

Ability to learn new systems, tech-savvy considered an asset.

Outstanding Customer Service, able to build rapport with business partners and clients.

Property maintenance experience is considered an asset.

Storage experience is considered an asset.

Use of Artificial Intelligence: These tools are used to assist our team and do not replace human decision-making.

Vacancy posted 1 day ago
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