Amazon Operation Manager (H/F)
Amazon
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customer-focused individuals who want to join our team as an Operations this role you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety quality attendance and performance. To achieve this managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time to the right location.
First mile - where the product is housed and ready for order; and Last mile - when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant: our vision and dedication to the customer.
Support mentor and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Manage safety quality productivity and customer delivery promises
- Collaborate with all support teams including Safety Engineering Loss Prevention Quality Assurance Human Resources to develop plans to meet business objectives
- Stand/walk for up to 12 hours during shifts
- Continuously climb and descend stairs (applies to sites with stairs)
- 3 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 1 years of performance metrics process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information.
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