Customer Experience Manager (f/m/d)
Scotiabank
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have strong technical skills and the ability to promote digital and self-service banking options to our customers
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role.
- ...Agent or Letter Carrier Primary City: Kenora Other Location(s): Province:... ...Canada Post in your community and make sure customers and businesses get the mail and parcels... ...and/or French These help, too! Experience in customer service Experience making deliveries...SuggestedPermanent employmentTemporary workRemote work
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- ...Suburban Mail Carriers Primary City: Kenora Province: Ontario Employment Type:... ...of local infrastructure including roads, customers and delivery receptacles • Ensure mail... ...items up to 50 lb/22.7 kg ~ Have experience in making deliveries and operating a...SuggestedPermanent employmentTemporary workWork at officeLocal area
- ...Numéro de la demande d’emploi: 193893 Fonction administrative: Factrices et facteurs ruraux et suburbains Ville principale: Kenora Province: Ontario Type d’emploi: Employé de relève sur appel Statut d’emploi: Temporaire Exigences linguistiques: Anglais...SuggestedPermanent employmentTemporary workWork at officeFlexible hours
- ...Key Responsibilities Provide excellent customer service and professionalism to all customers via phone, email, or via the web. Communicate... ...One (1) to Two (2) years customer service call center experience. Shift timings Monday through Friday 8am to 4:30pm. Able...SuggestedPermanent employmentFull timeMonday to fridayShift work
$18 per hour
...Merchandiser Why Jacent? ~ Daytime hours and a predictable schedule ~... ...sessions with upper leadership. ~$18.00 per hour ~ Approximately 20-25 hours per week Who We're Looking For A... ...to 40 lbs. Resides within 20 km Kenora ON with the ability to travel to...Hourly payPart time$20.71 per hour
...until filled Term: Part Time (up to 25 hours per week) Salary Range: $20.71- 24.26 per hour... ...for our building located in Kenora . As a Building Superintendent, reporting... ...following: ~ Provide responsive, professional customer service to all tenants of the facilities...Hourly payOngoing contractPart timeFlexible hours- ...26000196) Primary Location : ON-Kenora Community Worker Employee... ...from the Registered Nurses’ Association of Ontario. Bayshore... ...clinics, Bayshore has more than 18,000 staff members and provides... ...of all Canadians, by providing customized care plans and solutions that...Contract workSeasonal workFlexible hours
$199.69 per day
...environment Working up to 12 hour shifts which include days,... ...in English Must be at least 18 years old High school diploma... ...TRAINING PROGRAM: CPKC provides 16 weeks of paid in-class and field... ...Position Type: Union ~ Location: Kenora, Ontario ~ Country: Canada...Full timePart timeFlexible hoursShift workNight shiftAfternoon shift- ...for future consideration Hours May consist of days,... ...enhance skillsets and working experience. Description We welcome... ...individuals of all ages across Kenora and the surrounding region. Our... ...For full-time positions: ~3 weeks paid vacation prorated ~ Healthcare...Hourly payLong term contractPermanent employmentFull timeTemporary workPart timeCasual workLocal areaRelocation packageWeekend workAfternoon shift
- ...Province: Ontario (CA-ON) City: Kenora Location: Safeway - 4808 (... ...exceptional food and shopping experiences, Sobeys’ purpose is to improve... ...and superior service to our customers, and for giving back to the... ...Available to work flexible hours Evening and weekend availability...Hourly payInternshipFlexible hoursShift workWeekend workAfternoon shift
- ...Clerk Part Time Day Location Kenora, ON P9N 2J4 : Come make your... ...a range of opportunities and experiences to help Canadians Live Life Well... ...available products that meet customer needs to live life well. Our Clerks... ...Flexibility to work a variety hours which may include days,...Permanent employmentTemporary workPart timeInternshipShift workAfternoon shift
- ...Province: Ontario (CA-ON) City: Kenora Location: Safeway - 4808 (... ...exceptional food and shopping experiences, Sobeys’ purpose is to improve... ...of a General Clerk As a customer yourself, you know how... ...for relief during peak business hours Any other duties as assigned...InternshipFlexible hoursShift workWeekend workAfternoon shift
$40.24 - $57.68 per hour
...for future consideration Hours Consist of 11.25-hour... ...enhance skillsets and working experience. Description We welcome... ...accessing primary care in the Kenora region, LWDH introduced a Nurse... ...For full-time positions: ~3 weeks paid vacation ~ Healthcare of...Hourly payLong term contractPermanent employmentFull timeTemporary workPart timeInterim roleCasual workSeasonal workImmediate startRemote workRelocation packageShift workNight shiftWeekend workAfternoon shift$39.07 - $56 per hour
...Services Registered Nurse Location Kenora, ON : Competition Number... ...029 Job Type Full-time Interim Hours 1.00 FTE Classification RN... ...diverse and engaging clinical experience. LWDH partners with visiting specialists... ...offered after hours, 7 days/week. There are 2 staff assigned...Hourly payLong term contractFull timeTemporary workInterim roleMonday to fridayShift work$45.84k - $58.69k per year
...Office, and database programs Experience in scheduling.... ...communities, family structure, customs and traditions, is an asset.... ...The ability to work flexible hours, including some evenings and weekends... ...is also required. About Kenora Rainy River Districts Child and...Permanent employmentFull timeFlexible hoursAfternoon shift- ...Ste. Marie, Ontario, Canada Kenora, Ontario, Canada... ...transformers, switches, and associated equipment Perform conductor... ...PLT) certification Proven experience in the utility or electrical... ...industries and rural electric associations. We have the capabilities, knowledge...Full timeFor contractorsApprenticeship
$65k per year
...Services Technician Permanent Full-Time | Kenora, Ontario EVERY WEEKEND IS A LONG... ...This role is ideal for individuals with experience in low-voltage installation, structured cabling... ...switches) What We Offer Four-Day Work Week: Earned privilege after successful...Permanent employmentFull timeLocal areaRemote workRelocationWeekend work- Clinical Information Clerk 3 Location Kenora, ON : Competition Number 2024-822-076 Job Type Part-time Permanent Hours 0.45 FTE Classification CIC3 Department 3E - Medical... ...to enhance skillsets and working experience. Why Work with LWDH? In this position, there...Hourly payLong term contractPermanent employmentPart timeWork at officeLocal area
$17.6 per hour
...the house and work for a few hours a day and earn some extra cash... ...starting hourly wage is: $17.60 - $18.00 Working with us means:... ...deliver an exceptional guest experience. Your vibe and experience... ...as a barista, server, sales associate, cashier, team member, or customer...Hourly payExtra incomePart timeLocal areaImmediate startFlexible hoursNight shiftWeekend work$64.71 - $74.46 per hour
...Type Full-time Permanent Hours 1.00 FTE Classification... ...outcomes and enhancing the overall experience of care in an ambulatory... ...working experience. Why Kenora? Imagine working where the water... ...to joining our team: ~3 weeks paid vacation - because you deserve...Hourly payLong term contractPermanent employmentFull timeTemporary workRelocation package- ...a range of opportunities and experiences to help Canadians Live Life Well... ...experience for our Pharmacy customers and delighting them every step... ...Note : Candidates who are 18 years or older are required to... ...$80.85 / 62,50$ - 80,85$ (per hour / de l’heure) A candidate’s...Hourly payPermanent employmentTemporary workInternshipImmediate startRelocation package
$98.44k - $128.2k per year
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...evenings, nights, and weekends. Shifts are 12 hours in length, from 7:00 to 7:00. Child Care... ...or higher is preferred. ~1-2 years of experience in a group home setting or related child... ...Abstract are REQUIRED. About Kenora Rainy River Districts Child and Family Services...Part timeCasual workShift workNight shiftAfternoon shift$60.13k - $89.53k per year
...knowledge of the communities, family structure, customs and traditions, is an asset. SSW, BSW,... ...related field). Preferred two years experience, minimum, in social work field.... ...community and region required. About Kenora Rainy River Districts Child and Family Services...Full time$49.5k - $60.78k per year
...Additional paid stat and civic holidays ~35 hour work week ~ Comprehensive benefits program... ...: At the Ontario Native Women’s Association (ONWA), we celebrate and honour the safety... ...three to five (3-5) years’ work experience in community service delivery. Extensive...Work at officeRemote workWork from homeFlexible hours$26.04 per hour
...THE KENORA CATHOLIC DISTRICT SCHOOL BOARD The Kenora Catholic... ...we welcome students to experience a quality, inclusive and... ...later than January 30, 2026 Hourly Wage $26.04(plus 4% vacation... ...including ordering, production, and weekly inventory Plan and receive...Hourly payLong term contractPermanent employmentCasual workImmediate start- ...a range of opportunities and experiences to help Canadians Live Life Well... ...Our Cashiers connect with customers through delightful conversations... ...to work a variety of hours which may include days, evenings... ...Note : Candidates who are 18 years or older are required to...Hourly payPermanent employmentTemporary workPart timeInternshipShift workAfternoon shift
$40.24 - $57.68 per hour
...Interim - One (1) Position Hours 1.00 FTE - Full-time... ...enhance skillsets and working experience. Description Are you... ...For full-time positions: ~3 weeks paid vacation ~ Healthcare of... ...dismemberment coverage, and voluntary custom options ~ Hospitals of...Hourly payLong term contractPermanent employmentFull timeTemporary workPart timeInterim roleRelocation package$40.24 - $57.68 per hour
...Interim - One (1) Position Hours 1.00 FTE - Full-time... ...enhance skillsets and working experience. Description Are you... ...For full-time positions: ~3 weeks paid vacation ~ Healthcare of... ...dismemberment coverage, and voluntary custom options ~ Hospitals of...Hourly payLong term contractPermanent employmentFull timeTemporary workPart timeInterim roleRelocation package
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