Front Desk Reception Agent (Permanent Full Time)
Lifemark Health Group
Front Desk Receptionist – Lifemark Sport Medicine - Richmond Oval Location: 6111 River Road, Richmond, BC, V7C 0A2
Permanent Full Time
Expected Schedule: Monday - Friday
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Front Desk Receptionist at Lifemark Sport Medicine - Richmond Oval , a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. This is at the heart of everything we do, and we are seeking a Front Desk Receptionist who shares this same philosophy.
The Front Desk Receptionist is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Front Desk Receptionist is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.
Supportive and collaborative administrative team
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence
Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
Collect payments at time of service and submit insurance claims to third-party funders
Perform data entry and billing in accordance with clinic procedures
Provide administrative support to the Care Coordinator Manager and Clinic Director
High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset
Excellent communication (verbal and written) and customer service skills
Proficient in computer systems, including Microsoft Office Suite; previous experience with EMR/Case Management systems considered an asset
Flexible, adaptable, and responsive to changing priorities
Previous experience in a physiotherapy or multidisciplinary healthcare clinic is considered a strong asset
Ability and willingness to travel to 6111 River Road, Richmond, BC, V7C 0A2 is required
Inclusion
Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process.
$19 - $25 per hour
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