Sales Associate Retail Part Time Sales Associate Retail Part Time

Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.
Sales & Service
Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image
Consistently meet individual sales goals while exhibiting the Burberry Behaviours
Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
Build customer loyalty through active client development and follow-through
courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance

Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines
Place tickets inside the item and not visible to the customer.

Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers
End of shift/day: Back of The House Support
Assist in the bi-annual inventory process
Participation and achievement of pre-sale goals
Participate in store contests

PERSONAL PROFILE

Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
Must be results driven and flexible to change
Advanced knowledge of POS and store systems.
A minimum of 1 year on sales, preferably in a luxury retail environment.
Proven experience in driving sales and meeting sales targets.
Excellent customer service level.
Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.
Excellent customer service through Burberry Experience Evaluations.
Expected base salary for the role will generally be between $19.00 and $20.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

• This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.