IT System Administrator (Fully Remote)

Descartes Unites the People and Technology that Move the World The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. The IT Systems Administrator – Virtualization & Storage will assist in the proactive contribution and on-going support and maintenance of the operational environment. You will support a variety of hardware and software and ensure that performance and availability of the IT Infrastructure is always maintained at the highest standards. You will be responsible for our virtualized server environment, storage and data management, and our co-location Data Centre space. This will involve supporting all IS departments and the business with their specific infrastructure needs.

Assist in the implementation, configuration, maintenance and monitoring of enterprise server, storage, and backup systems for On-premise Data Centre environments

Assist in data centre, server, and network related projects to support all lines of business

Proactively monitor system performance and utilization and implement performance tuning and capacity management

Ensure that the environment is always up to date (implementing patches, service packs, etc.).

Manage data center inventories related to systems, space and requests for moves, additions and changes of hardware

Document procedures, logical & physical configuration, and perform knowledge transfer to peers and stakeholders

Provide input to IT and Product roadmaps, leveraging current and future technologies and features, in a hybrid cloud environment

Identify and implement improvements to operations, systems performance, and BCP/DR plans, through more efficient use of existing, and the introduction of new, technologies/tools/processes

A degree or diploma in IT, computer science or related discipline

• 5+ years of IT Systems and Storage experience, ideally in a multi-Data Centre environment
• Must have expert-level knowledge with Microsoft HyperV, and experience with additional primary technologies: Additionally, Descartes will support the candidate to learn on the job and build up extensive experience, however knowledge or experience on any of the following is considered an asset:

• Oracle KVM hypervisor
• Microsoft Windows and Linux server Operating Systems
• Disaster Recovery Plan creation, implementation, and testing
• Azure or AWS cloud infrastructure, and hybrid cloud implementations
• Networking technologies and systems

Location: This is a remote position, open to applicants authorized to work in Canada. This position requires the employee to go to the Data centre in Brampton and Cambridge twice a month or as needed.

Salary Range: $90,000 to $100,000 CAD. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at View email address on ca.snapjobsearch.com your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible.