ON - Inside Sales/Customer Service Representative

Our client, a leading Canadian company specializing in ventilation and building mechanical solutions, is looking for an inside sales representative to join its Laval team. This inside sales representative position is ideal for a technical professional looking to grow in a collaborative and rigorous environment in Laval.

Reporting to the director, you will act as a first-level technical expert. Your role will be to support consulting engineers and external representatives in the selection of specialized products and the analysis of ventilation projects.

Competitive salary between $60,000 and $70,000 depending on your expertise.

Weekday daytime work schedule (37.5 hours/week) - Flexible schedule.

Full range of insurance (medication, dental, vision).

Three weeks of vacation starting in the first year.

Retirement: A pension fund is available after one year of service, with a company contribution (match) of approximately 3%.

Provide accurate technical support to customers and external representatives by phone and email.

Analyze mechanical drawings and specifications to prepare detailed bids.

Ensure the technical compliance of proposed products and suggest alternatives as needed (value engineering).

Collaborate with factories (often located outside Quebec) to validate technical specifications.

Actively participate in project follow-up meetings to ensure smooth execution.

Analyze customer needs and prepare detailed bids.

Verify the compliance of proposed products with technical requirements.

College diploma or bachelor's degree in building mechanics (essential).

Languages: Fluent bilingualism, both spoken and written (French and English), to respond to customer requests outside the province of Quebec.

Experience: Relevant experience in internal sales or in the HVAC field.

Ability to read and understand mechanical plans (an asset)

Use of ERP/CRM systems.

Technical rigor, ability to manage multiple files, and strong team spirit.

Customer service skills, autonomy, and organization.

Do you know the perfect person for this Internal Sales Representative position in Laval? If the person you refer is hired, you may be eligible for a referral bonus.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to Voir email sur randstad.com.