Full Time Automotive Service Technician

No: This posting is not for an existing vacancy within the organization and is open to new applications. (As part of the application process, Artificial Intelligence will be used in the hiring process for this role
This means the successful candidate is expected to report to [Location] on a full-time basis.
The Salary Automotive Technician – Product Assurance Garage is responsible for advanced diagnostics, repair, and validation of development and production vehicles, with a strong focus on first-time quality, job site safety, and supporting prototype and development testing activities.
This role requires deep technical expertise in automotive systems, electrical/electronic diagnostics, and vehicle software updates, as well as the ability to work independently, collaborate effectively with engineers and other technicians, and provide clear feedback and documentation on findings and repairs.
With 8+ years of experience, the Salary Automotive Technician is expected to handle complex concerns, support root-cause investigations, and contribute to continuous improvement of garage processes and vehicle reliability.
Perform advanced diagnostics and repair of vehicle systems, including electrical, electronic, and mechanical components.

Diagnose and repair electrical systems, including wiring, batteries, modules, and electronic control units (ECUs).

Execute vehicle software maintenance and updates on ECUs and related hardware to ensure correct configuration and optimal performance.

Set up and execute tests and inspections on vehicles and components using appropriate tools, instruments, and test rigs.

Review failures and support root cause analysis on a variety of components and systems, documenting findings and recommendations.

Assist in testing of prototypes, pilots, and development builds, including fit, function, and performance checks.

Use diagnostic tools such as TechConnect, MDI, Vehicle Spy/NeoVi, oscilloscopes, multimeters, and other electrical test equipment to troubleshoot issues effectively.

Maintain accurate records of work performed, including test results, repairs, parts used, and software levels in Workday or other GM systems, as required.

Support vehicle coordination in and out of the Product Assurance Garage, including status updates to engineers, planners, and stakeholders.

Communicate clearly with engineers, leaders, and other technicians on issues found, repair status, risks, and recommendations.

Stay current by attending technical training, reviewing service information, and keeping up to date with new vehicle technologies.

Contribute to continuous improvement by identifying opportunities to improve test methods, repair processes, and documentation.

8+ years of experience as an Automotive Service Technician or equivalent role in an automotive development, service, or test environment.

Degree, diploma, or trades certification in Automotive Service Technician or closely related field (e.g., Strong knowledge of automotive systems (powertrain, chassis, electrical, HVAC, body, and infotainment) and ability to explain systems and repairs to others.

Proven ability to diagnose complex vehicle problems, including issues beyond those described on the work order or by the customer/engineer.

Demonstrated ability to repair vehicles correctly the first time, with a focus on quality and repeatability.

Able to read and interpret wiring diagrams, schematics, and service information, and use diagnostic/service tools such as TechConnect, MDI, and Vehicle Spy/NeoVi.

Experience with creation, testing, troubleshooting, and documentation of electronic and/or control circuits is an asset.

Working knowledge of diagnostic tools such as oscilloscopes, multimeters, and other electrical test equipment.

Strong documentation skills, including repair documentation, test reports, and update of records in GM systems.

Demonstrated commitment to safety, including adherence to high-voltage, tool, equipment, and facility safety standards and procedures.

Ability to stay current by attending technical training, reading and understanding service manuals, technical bulletins, and engineering releases.

Strong communication skills and ability to maintain effective working relationships with customers, stakeholders, engineers, and other technicians.

Experience in a product assurance, development, or prototype garage environment.

Demonstrated ability to support root cause investigations and provide clear, data-driven feedback to engineering teams.

Experience coordinating or performing ECU software updates, configuration, and validation on development vehicles.

Strong teamwork and collaboration skills, including working across functions (engineering, planning, operations, quality).

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.

Healthcare, dental and vision benefits including health care spending account and wellness incentive.

Life insurance plans to cover you and your family.

Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.

THIS JOB IS NOT ELIGIBLE FOR RELOCATIONS BENEFITS. ANY RELOCATION COSTS WOULD BE THE RESPONSIBILITY OF THE SELECTED CANDIDATE.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.
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