Server - Event Services
Chateau Victoria
Job Responsibility:
Acting as an ambassador of Vista 18 and Chateau Victoria Hotel & Suites, this food and beverage support role will have flexibility in their availability with a natural customer service ability. This position is a great entry into the food and beverage realm where you'll gain exposure to the whole hotel operations. Opportunities to cross-train and build your skillset.
We are currently looking to fill both AM and PM shifts that are approximately six hours a day, 2-3 days a week and holiday relief.
We offer:
A free meal per shift
Comprehensive benefits package (based on hours worked) including a union pension plan
Recognition programs - birthday, holidays and work milestone recognitions
Employee, Friends & Family hotel discount
Vista 18 and Clive's Classic Lounge employee discount ~ 50%
Other Industry discounts
Employee events ~ Holiday and employee appreciation celebrations
Learning and development opportunities
Bike storage facilities, onsite parking and discounted bus pass with BC Transit - ProPASS
Responsibilities & Duties:
Responsible for set-up, deliver and retrieve all food and beverage orders to guest rooms, hospitality suites and meeting rooms while ensuring quality service and guest satisfaction.
Answer incoming telephone calls to take restaurant reservations, requests, inquiries and to receive and process room service orders.
Provide constant support to the whole food and beverage team. Retrieves supplies, bussing tables and ensuring a smooth service in the restaurant.
Thorough & detailed preparation of meeting rooms and hospitality suites including table and chair set up, catering supplies, and other specified requests.
Follow established procedures and policies when completing tasks.
Qualifications:
Serving it Right and FoodSafe Level one certification or equivalent
Must possess exceptional customer service skills and professionalism along with a positive personality and high level of energy
Proven communications skills and ability to work positively in a team environment and respond well to direction
Proven ability to multitask and work well under pressure
Previous food and beverage experience an asset
This job has physical requirements : Constant standing and walking throughout the shift. Frequent lifting and carrying up to 50 lbs. Frequent kneeling, pushing, pulling, lifting.
$22.93 per hour
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