Salesforce Developer (Contract)

You are a Salesforce Developer who is responsible for designing developing implementing and delivering customized solutions within the Salesforce ecosystem which supports the Ledcor Technical Services North American Field Organization.
You will perform complex development tasks support system enhancements and guide improvements that enable efficiency for Field Technicians Customer Service Representatives (CSRs) the PMO and leadership teams. Acting as a subject matter resource within Salesforce development you will apply best practices interpret business requirements and advise stakeholders on effective technical solutions.
Apply today to join Ledcor Technical Services in Toronto ON!

Learn more about working at Ledcor: Design develop implement and deliver scalable solutions on the Salesforce ecosystem to support strategic initiatives and day-to-day operational needs
Customize configure and enhance Salesforce out-of-the-box features and components (objects workflows flows process builders Lightning components) to meet business and functional requirements
Build maintain and support integrations between Salesforce and external systems using APIs middleware and related tools
Maintain optimize and enhance existing Salesforce applications to ensure performance reliability and alignment with operational goals
Ensure and support data integrity system security and compliance across the Salesforce environment
Guide and contribute to the continuous improvement of Salesforce development standards practices and governance
Collaborate with and advise stakeholders across business units (Field Operations Customer Service PMO Finance and IT) to understand needs pain points and desired outcomes
Provide and deliver technical support for the Salesforce FSL platform (mobile and desktop) to a wide range of users including Field Technicians CSRs Project Coordinators Dispatchers Area Managers Contractor Technicians and Billing Teams
Troubleshoot diagnose and resolve complex technical and user issues to ensure smooth system usage and minimal disruption
Develop support and maintain training materials and technical documentation to enable the FSL Product Owner business stakeholders and end-users

Minimum of 4 years experience working actively on configuration development testing (including unit quality user acceptance end-to-end regression post-release) deploy monitor of a Salesforce-based software system
Strong analytical and interpersonal skills comfortable with working with many internal teams and external vendors to solicit requirements and feedback in a remote environment (WFH) setting
Proven experience as a Salesforce Developer with hands-on FSL implementation.
Experience with Field Service Lightning and Salesforce Admin configuration
Experience with Salesforce Apex Visualforce Lighting Web Components
Experience with Salesforce Flows
Front-end development experience with UX design
Demonstrated ability to collaborate with business stakeholders to understand requirements and translate to technical solutions
Strong experience troubleshooting and resolving technical issues with the ability to deliver timely solutions in complex environments
This is a work from home position

Ledcor Technical Services (LTS) designs builds and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction maintenance and service installation and repair.
Our workplace culture has been recognized as one of Canadas Best Diversity Employers Canadas Most Admired Corporate Cultures and a Top 100 Inspiring Workplace in North America.

Employment Equity

At Ledcor we believe diversity equity and inclusion should be part of everything we do. All qualified individuals regardless of race color religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other identifying characteristic are encouraged to apply.

We are committed to continuing to build on our culture of empowerment inclusion and belonging.

For more information about Ledcors Inclusion and Diversity initiatives please visit our I&D page .