IT Systems Monitoring Analyst

Permanent *
Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life and the lives of others As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

Reporting to the Team Lead Technical Services the Network Analyst will be responsible analyzing implementing maintaining & documenting various networking hardware; configuration based on business needs.

Analyzing and monitoring network performance.
Providing network support and resolving connectivity issues.
Configuring hardware and software to optimize network communication and traffic delivery.
Setting up LAN and WAN networks.
Monitoring and maintaining network services and performing upgrades.
Performing system administration tasks and ensuring network security.
Documenting processes creating and monitoring network performance metrics.
Consulting with internal departments businesses/vendors and training IT support staff.
Keeping up with advancements in network technologies and solutions through continued learning strategies.
Build/Update network level diagrams for different line of business and networks
Supporting and administering wireless access points and connectivity.
Participate in call rotation and support critical services accordingly; Possess a post-secondary education in computer science computer networking or combination of experienced and education;
Have a minimum of five years of experience in the information technology field which includes a minimum of three years of experience focusing on networks;
Have demonstrated experience with Palo Alto Firewalls and Cisco network and collaboration solutions;
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MHNL is the selected proponent to design manage and operate a single integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated wholly owned NL-based subsidiary of Medavie Health Services (MHS) the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross MHS is part of Medavie a national health solutions partner and innovative leader in benefits management health management and healthcare delivery. Were one of Canadas Most Admired Corporate Cultures one of Canadas Top 100 Employers and certified Rainbow Registered as an organization that champions diversity equity and inclusion. We are more than just a workplace we are a people-focused visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth meaningful experiences and supportive leadership. We welcome diversity
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible we will support you with accommodations or adjustments at any stage of the recruitment process. If you experience any technical issues throughout the application process please email: