Sales Associate (Retail Store)
Carters Inc.
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As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prepare for their first day of school, and all the big and little moments of their parenting journey. Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. It feels like connections, between customers, teams, and families. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
We provide professional and personal development to help shape your career.
Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s.
Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
Execute and expedite point of sale/register transactions
Complete floor replenishment and shipment as needed
Articulate current promotional events and the brand loyalty program to customers
Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Qualities We’d Love In a Candidate
Demonstrated customer service and engagement skills
Provide availability that may include days, nights, weekends, and holidays as scheduled
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