Head of Programme Management

You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. The Supervisor, Program is responsible for leading the operation of the production team within the Region. The incumbent develops and oversees unionized Railroaders to ensure safe, quality, and efficient production and shipment of track products for Engineering’s Capital and Maintenance programs.
Main Responsibilities Overseeing Employee Performance and Safety
Improve team and individual performance through mentoring, training, coaching, auditing, and feedback
Lead continuous improvement culture
Communicate with customers regarding detailed product requirements, schedule, and shipping requirements
Coordinate and monitor products through complete production cycle, which includes planning, scheduling, staffing, producing, handling inventory, loading, shipping, and documenting
Cohere to a production schedule and control internal and external customer expectations
Coordinate, establish, and implement standard operating procedures for safe and quality production
Ensure Key Performance Indicators (KPIs) of safety, quality, and efficiency are met or exceeded
The incumbent works primarily outdoors (90%) with limited office time (10%), in all types of weather and environmental conditions. The role requires extensive travel (80%) across the region to provide oversight on projects and programs. The position is required to work a production cycle schedule, including overnight stays. Minimum 2 years of supervising, planning, coordinating, scheduling, and auditing production operations in a unionized environment

High School Diploma or General Educational Development (GED)
Valid Canadian Rail Operating Rules (CROR) Card
Valid Class 5 Drivers Licence
Identifies potential safety and security risks
Sets direction and inspires others
Technical Skills/Knowledge
Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word)
Ability to learn business-critical systems, including Systems, Applications and Products (SAP) such as Production Planning, Payroll, and Time Reporting
Additionally, interest in learning Service Reliability System (SRS), Safety Risk Management (SRM) eBusiness Applications, Lotus Notes Applications, which consist of Performance Assessment Process (PAP), Performance Monitoring Compliance Rules (PMRC)
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest , most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at View email address on ca.workus.org .
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.