Care Support Assistant - Part-time Nights

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
The Program Support Worker at The Salvation Army is responsible to provide professional, compassionate, and respectful services to the clients of The Salvation Army Windsor Centre of Hope. The incumbent will be charged with ensuring that clients are served in a manner befitting Christian standards, attitudes, principles, and goals, with care and concern for the spirit, body, and mind of the individual.
Participate in development and implementation of client case plan
Within the client’s existing environment encourage, where applicable, positive life-style alternatives: socialization, grooming and hygiene, external social opportunities, respect for dignity of themselves and others, support client ownership of own actions and problem solving
Help clients develop problem solving and coping skills
Hand out and ordering of medications, record medication on e-MAR system or manual record sheet, as per policy
Monitor basic medical care and follow-up documents, help residents book their appointments
Provide referrals or general information to community members
Register new residents and properly complete all the documents as required
Refer clients to the appropriate persons for counseling, administration, housing information and social services assistance
Building safety check, identifying any safety and security needs, nighttime bed check, and ensure building’s security and staff/residents safety
Clean and sanitize duties, working with residents and ensure their room clean
Assist dispensing PNA for client when required
In emergency situation use stairs to evacuate clients in the building to outside safe place
Clerical/Data Entry
To perform computer data entries on the client service system, input monthly statistics, maintain accurate records of client stays
Answer the telephone professionally, direct calls and take messages as required
Accept, receipt, and place in safe any monies received at Front Desk Office
Administrative
To serve clients in a manner befitting Christian standards, attitudes, principles, and goals, with care and concern for the spirit, body, and mind of the individual
Ensure that fire safety and public health standard care is maintained
This is a unionized part-time position with 16hrs per week.
Working environment is typically in the office and other areas in generally agreeable conditions.
The performance of the job requires the ability to lift/move 20 lbs., reach, bend, twist, stoop, and computer keyboarding, mapping and clean duties.
A University degree, college diploma or certificate from a recognized institution with studies in counseling or related experience is asset.
Criminal Records Check with vulnerable sector screening, First Aid/CPR certificate, WHIMS certificate, and medical clearance are required.
Non-Violent Crisis Intervention training is required.
Computer skills in all aspects of Microsoft Office and client date management system required
Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.