Support Officer

Description We are looking for an organized and versatile Administrative Support Agent to play a key role in coordinating communications and ensuring the smooth operation of administrative processes. In addition to managing emails and daily administrative tasks, you will be involved in document formatting and proofreading, supporting service proposals, and coordinating office life to ensure optimal efficiency within the team.
Your Responsibilities
Manage, sort, and monitor the company’s general email inboxes , ensuring requests are forwarded to the appropriate people.
Handle and direct incoming communications (emails, voicemails, or other channels) to ensure proper follow-up.
Format, review, and proofread various documents , including templates, specifications, and technical reports.
Provide administrative support to the person in charge of the service proposals, assisting with activities related to proposals.
Coordinate office life and ensure the smooth functioning of daily administrative operations.
Manage supply and equipment orders , including office supplies, meal orders, and special requests, while complying with internal standards and procedures.
Respond to administrative inquiries and requests to provide effective support to the engineering team.

You are the right person for this position if:
A diploma (DEP) in administration, office work, or a related field (required).
Relevant experience in administrative support or a similar role, ideally in a consulting engineering office or technical environment.
Excellent command of written and spoken French ; knowledge of English is an asset.
Strong proficiency with office tools (Microsoft Office, email management, document processing).
Ability to organize and prioritize tasks independently.
A strong sense of service and interpersonal skills , with a collaborative team spirit.

Why choose EMS Ingénierie?
Because here, we don't just talk about work—we talk about quality of life, development, flexibility, and a real team. Here's what we offer:
A 37.5-hour work week in hybrid mode : office or remote work, you choose!
True flexible hours for genuine work-life balance .
Friday afternoons off all year long—yes, even in winter!
Comprehensive group insurance , including dental care.
Employer contribution to a FHSA or group RRSP .
Contribution to an RESP to help you plan your family's future .
Holiday closure : the office closes, everyone benefits!
Continuing education budget + proactive mentorship to help you advance.
Social activities throughout the year to connect, relax, and laugh with your colleagues!
At EMS, you won't just find a job—you'll find an environment where you can truly thrive.
Ready to join a team that moves forward together? We're waiting for you!