VP Director of Operations

The VP of IT Operations is a senior executive responsible for the strategic direction and day-to-day management of the organization's global technical infrastructure. This includes cloud services, data centers, networking, enterprise applications, integrations and service desk. The primary goal is to ensure 24/7 system availability, scalability for business growth, and a seamless digital experience for all employees and customers.

Develop and execute a 3–5 year infrastructure strategy that aligns with business goals
Budget Management: Oversee a multimillion-dollar OPEX and CAPEX budget; AI Adoption: Embrace available AI tools and platforms to provide automation and self-service capabilities to Harris employees.

Oversee Data Center, Cloud and Network Operations teams to maintain 99.99% uptime.
Cybersecurity Operations: Partner with the CISO to implement proactive threat detection, incident response, and disaster recovery (DR) protocols.
Vendor Management: Lead negotiations and performance reviews with key partners (Microsoft, Amazon, Dell, CDW, TELUS, PAN, others).
Direct, mentor, and scale a global team of IT professionals, fostering a culture of continuous improvement

Total Experience: 12–15+ years in Information Technology.
Leadership Experience: 7+ years in a senior management role (Director or above) overseeing large, cross-functional teams.
Technical Track Record: Proven experience leading digital transformations, large-scale cloud migrations, or modernizing legacy data centers.
Bachelor’s Degree in Computer Science, Information Technology, or Engineering.
ITIL 4 Master: For service management excellence.
PMP: For managing complex, large-scale infrastructure projects.
Cloud Architect Certifications: (AWS Certified Solutions Architect or Azure Solutions Architect Expert).

Technical Acumen: Cloud Architecture (Hybrid/Multi-cloud), Cybersecurity, DevOps/CI-CD, Data Privacy.
Business Acumen: Financial forecasting, Contract negotiation, M&A integration, ROI analysis.
Executive presence, Crisis management, Influence without authority, Radical transparency.

Three weeks' vacation (four weeks after three years and five weeks after seven years) plus five personal days
Comprehensive Medical, Dental and Vision coverage from your first day of employment
Flexible work options
Performance driven organization with many opportunities for advancement