Manager Supply Chain Full - time

Toronto or Waterloo, hybrid | Full-time | Reports to the Chief Commercial Officer
Build the supply chain at a fast-growing senior care technology company shipping hardware to 24 countries.

We went from a lab in Waterloo to 24 countries in five years. Our sensors detect falls and track sleep, health and wellness, with no cameras, wearables or pendants. Older adults keep their independence. One of the largest deals in our history is in delivery, our consumer product launches in January, and the team doubles over the next year. Every one of those needs sensors built, stocked and shipped on time, and the system that makes that happen doesn't exist yet. You own how our hardware gets made, stocked and delivered: what we order, when, where inventory sits, how each node is replenished, how product ships to a care organization or a family, and what happens when it comes back. You run one network across our factories in five countries, our warehouse in Canada and a new 3PL in the US. Supply that is protected: forecasts, purchase orders, lead times, safety stock and shortage rules, so no deal slips because of stock
Inventory in the right place: replenishment logic across every node, with working capital in mind
Delivery that works for one unit to a family and a thousand to a partner, including the parcel economics that make consumer shipping pay
Returns as an asset: intake, diagnosis, repair, refurbish and redeploy, not scrap

Inventory is forecast, not guessed. Every sensor is visible across every node, returns come back into stock, and cost per unit delivered is down.

People's safety rides on what we ship, so we test hard and never settle for good enough.
What we build keeps someone's parent safe at home. You have personally owned supply decisions end to end, from supplier and purchase order through to customer delivery and returns, not advised on them
You have built a planning or operating system that didn't exist before you arrived, and can say what it changed
You are comfortable building with a small team, incomplete data and no big-company infrastructure
Fair pay, with the opportunity for equity
Hybrid in Toronto or Waterloo, remote if that's where you do your best work
Health, dental and vision

Pay: $90,000 to $140,000 CAD base salary
We value diversity and believe that everyone deserves an equal opportunity to succeed.

If you have a disability or special need that requires accommodation during the hiring process, please let us know. We strive to provide accessible communication and technology for our employees and customers and always look for ways to improve.