Coordinateur H/F (remote)

Responsible for organization work flow orientation operations and scheduling of clerical staff (registration and bookings/corporate bookings and transcription) for the oncology clinics at BCH and EGH. Staffing and Scheduling and direct supervision for clerical and health care aid staff

Participating in hiring training coaching and mentoring staff. Providing feedback of staff in conjunction with the manager to improve performance

Update operational changes within the department require immediate changes to a policy or procedure

Ensure all Clerical policies and procedures align properly with any applicable corporation policies and procedures

Trouble shooting issues for clerical staff

Improving clinic efficiency in booking virtual and in-person visits

Develops process to coordinate referrals across the clinic sites including EGH and Headwaters

Participate in program projects and quality meetings

Provide information standards to assist other disciplines in the management of projects that are external but affected by oncology clinics including end to end testing of new system or software patches. Verify process and outcomes for the information from oncology and other areas including finance

Develop and foster quality standards and quality improvements and monitor process and quality of clerical and healthcare aid activities to foster and encourage staff to exceed standards.

Provides onsite support and assistance to Oncology clinic charge nurse nurses blood collection nurses healthcare aids volunteers pharmacy staff Managers Clinical Director and Oncologists

Ensure that all records completed during a system downtime are recovered properly and entered into order entry when applicable. Ensure smooth transitions for patient bookings between DAPs clinic and oncology clinic.

Demonstrated effective leadership planning and project management skills

Established reputation as a consultative collaborative coaching and mentoring style of leadership

As part of the oncology leadership team participates in program meetings quality meetings quality of care reviews Headwater meetings and others as required

Works in collaboration with Medical Director Clinical Director and Manager to provide timely review of referrals and communication to patients

Medical Office Assistant Certificate Undergraduate degree in Medical Administration or Community College General Diploma

Having excellent working knowledge of modules that pertain to oncology clinic is an asset.

Having working knowledge of Patient Transportation System Patient Scheduling Software and Oncology Information System software is an asset

Having working knowledge of the HIS modules in Meditech is an asset

Currently days including weekends and statutory holidays (subject to change in accordance with operational requirements)

Minimum: $40.78 per hour

Maximum: $50.97 per hour

Osler values inclusivity and diversity in the workplace. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process please notify Human Resources at .

Remote Work :

Full-time