ICT System Developer

Audiovisual Systems Programmer Location Ottawa, ON K1G 5B4 : Applied Electronics Limited is a national industry leader in Digital Media Integration Solutions and Service. Our primary goal is to provide our customers with the highest degree of customer satisfaction in all aspects of our business. We have offices in Toronto, Ottawa, Montreal, Calgary, Edmonton, and Vancouver. Programmer
We are seeking a Programmer who will be responsible for Systems Control and Digital Signal Processing (DSP) programming, including; Creation, Testing, Commissioning and uploading of programming to ensure the required functionality meets client expectations and is consistent with company strategy, commitments and goals.
Job Duties & Responsibilities
1) Responsible for design, development and delivery of Control systems programming and DSP system programming including related documentation and modification of systems and related programming to meet specified client functionality.
Support the AEL Project Team (Sales, PM, Designers and Installation) as required to coordinate AEL Programming requirements.
Lead and coordinate programming workshops to determine client requirements and develop the programming Statement of Work SOW
Ensure timely and concise status updates are provided regularly regarding the progress of all control system and DSP tasks
Provide system design input when requested
Provide technical guidance and Control/DSP System usage training to end-users at the conclusion of each project, and User documentation/guides
Participate in successful project close-out including: system testing, deficiency tracking, commissioning, client training and preparation of close-out documentation
Participate as requested in project status review meetings with Home Office

1. Responsible for collection and archive back-up of all your own control system source code programs, including those done by AEL contractors utilizing Shadow back-up software on a regular basis to ensure all software code is recoverable
2. Provide Programming support and troubleshooting / Quality assurance to AEL technical team members and clients as required.

Responsible for quality assurance of control system installations utilizing AEL quality standards and best practices
Prepare reports on a regular basis through all phases of a project providing project progress updates to key stakeholders to ensure potential issues are addressed and solutions identified in a timely manner so as not to create project delays.
Create and take ownership of Control/DSP System programming deficiency lists and manage corrections and modifications to ensure rapid project conclusion
Coordinate with hardware and software vendors technical support to identify and resolve problems including debugging software, integrated system testing and performing recommended firmware updates
Identify any wiring, termination and overall system installation quality issues to PM/TS to ensure resolution prior to start of the programming phase
All source code should be written as efficient and compact as possible with internal comments added to provide programming intent and must follow AEL's strict file nomenclature and file revision system
Second level troubleshooting and servicing installed systems when required by Service Dept. while utilizing SWO form to capture on-site parts, labour and travel activities for service history and potential invoicing
Assist AEL management in identifying training needs for less experienced integration staff with a specific focus on internally developing our programmers, designers and installation staff

1. Routine Time and Labour management entry, ensuring accuracy. Required on a daily basis with a mandatory weekly measurable objective.
2. Actively participate in professional development and maintain knowledge of current and new technology offered by Applied Electronics Ltd
3. Promotes all Health and Safety policies and procedures

~ Incumbent must take all necessary measures to ensure their health and safety at work and that of staff & subcontractors under their responsibility, while seeing to the protection of the general public. They must make sure employees under their responsibility comply with all Health & Safety instructions, guidelines, policies and procedures

7) Responds to Customer escalations as required and resolves to meet customer satisfaction and company standards.
~ Must be constantly attentive and responsive to both external and internal customers' needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer's needs

8) Assists with special projects, and performs other duties as required.
Qualifications
Documented AV/Broadcast platform Programming Certification (Preferred)
Post-Secondary Education in Computer Programming or equivalent
Knowledge of basic networking (Preferred: IP Network Certifications)
Familiarity with, but not limited to:
Crestron, AMX, QSC, Extron, etc.
Biamp, Clearone, QSC, Cisco, etc.
Must have minimum 2+ years' experience working in an Audiovisual/Broadcast Control and/or DSP Programming role
Practical knowledge of industry best practices related to Control/DSP System Programming
Strong teamwork and team synergy skills required.
Availability and willingness to work extended hours, including nights, weekends, holidays and be on-call as necessary.
Willingness to work a flexible schedule based on the changing priorities of the department
Knowledge of Microsoft Office products including Outlook, Excel and Word
Experience in AMX and/or Crestron is a plus
Strong communication skills, verbal and written.
Team oriented with solid interpersonal skills combined with high level of professionalism. Able to establish positive working relationships with others.
Solid understanding of IT infrastructure, Broadcast and Audiovisual systems components, their integration and Programming of their control & DSP systems.
The ability to achieve PSPC/CISD Secret and other departmental clearances is required
The ideal candidate must possess a valid driver's license
Able to travel domestically and internationally with no restrictions
Experience in leading technical implementation teams and subcontractors.
Experienced in effectively coordinating multiple projects, executing multiple tasks simultaneously and efficiently, while working with conflicting deadlines in a fast-paced environment
In the absence of AV systems programming certifications, Python, JavaScript and HTML certifications are a strong asset
Bilingualism in French and English is an asset

WHY JOIN US?

Competitive pay: Salary, Bonus
Vacation and paid time off
RRSP match
Technical training and continued education
Extended health, vision, dental care benefits plan
Life and disability insurance
Wellness and employee assistance program
Family-operated business with core values: Integrity, Quality, Innovation, Commitment, Learning, and Teamwork
Company perks
Job Types: Full-time, Permanent
Additional pay:
~ Bonus pay

Benefits:
Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Schedule:
~ Monday to Friday

Experience:
C#: 1 year (preferred)
JavaScript: 1 year (preferred)
HTML: 1 year (preferred)
Python: 1 year (preferred)
Language:
~ French (preferred)

Licence/Certification:
~ or are you eligible for Fed Government Security Clearance (required)

Work Location: In person