Microsoft Solutions Architect (H/F) (IT)

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We are seeking a senior Solution Architect to lead the design and delivery of robust enterprise and customer-facing applications using Microsoft Power Platform technologies. This role is focused on solution delivery—building scalable, innovative solutions across Canvas and Model-driven Power Apps, Power Automate, Power Pages, Copilot Studio, and Azure AI services.

You will also integrate with line of business applications like Microsoft Dynamics 365. While many of our solutions extend Microsoft Dynamics 365, this role also involves extending and integrating with other enterprise systems such as SAP, Salesforce, and industry-specific platforms. You will help our clients harness the Power Platform to create modern omnichannel experiences, empower employees, and enable new business capabilities, while also guiding adoption models, governance, and community enablement.

Lead presales activities by designing and delivering compelling demos of Microsoft Copilot Studio and Power Platform solutions tailored to client needs.
Design customer- and employee-facing applications that support omnichannel service, digital self-service, and workforce enablement scenarios.
Leverage emerging AI capabilities, including Copilot Studio (multi-agent orchestration, plugins/actions, grounding) and Azure AI Foundry, and begin to apply Agentic AI approaches to create adaptive, intelligent solutions. Assess AI readiness for clients including data governance, compliance, and infrastructure prerequisites for deploying Copilot and autonomous agent.
Develop integration patterns to extend ERP/CRM platforms such as Microsoft Dynamics 365, SAP, or Salesforce, and connect Power Platform with line-of-business applications and external APIs.
Provide technical leadership in solution design, architecture documentation, and strategic decision-making across cloud and business application landscapes.
Support and lead junior technical team members by sharing best practices, providing design recommendations, offering guidance on complex challenges, and conducting peer reviews to ensure high-quality deliverables and continuous learning. Drive delivery excellence: guide backlog shaping, oversee sprint-level architecture, and ensure non-functional requirements such as performance, security, and maintainability are met.
Mentor and coach EY delivery teams and client stakeholders on Power Platform best practices, including secure development and AI safety considerations.
Promote adoption and governance by advising clients on Center of Excellence models, Managed Environments, and enabling federated maker communities that balance innovation with control.
Delivery leadership: serve as the accountable architect for major Power Platform programs, ensuring technical quality, scalability, and business value from blueprint through go-live.
Business development: support pursuits by shaping solution architectures, creating compelling demos, and articulating the business impact of Power Platform and AI-driven solutions.
Practice maturity: contribute to EY’s Microsoft Business Applications and Power Platform competency by codifying solution patterns, accelerators, and delivery frameworks.
Adoption & governance: advise clients on enabling federated maker communities, platform guardrails, and CoE/ALM models to drive safe and scalable adoption of Power Platform.

10+ years in enterprise solution architecture, with at least 5 years hands-on experience delivering solutions with Microsoft Power Platform (Canvas and Model-driven apps, Power Automate, Dataverse, Power Pages).

• Proven experience building robust applications that are customer- or employee-facing, enabling omnichannel service, digital engagement, or workforce empowerment—not just process automation.
• Track record extending Power Platform alongside enterprise applications such as Microsoft Dynamics 365, SAP, Salesforce, or other industry platforms.
• Hands-on delivery experience with AI-driven solutions, including Copilot Studio and Azure AI Foundry; familiarity with emerging patterns in Agentic AI.
• Integration expertise across Microsoft ecosystem and third-party APIs, with an understanding of event-driven and API-first patterns.
• Experience advising on governance, ALM, and community enablement (CoE Starter Kit, Managed Environments, ALM Accelerator, and fostering federated maker communities).
• Microsoft certification: Power Platform Solution Architect Expert (PL-600).

PL-400 (Developer Associate), PL-200 (Functional Consultant Associate), PL-300 (Power BI Data Analyst).
Relevant AI certifications such as AI-102 (Azure AI Engineer Associate) or AI-900 (Azure AI Fundamentals).

We’re interested in talented professionals with the ability to design and deliver a customer self-service portal built on Power Pages integrated with SAP order management, supported by Copilot Studio agents for digital assistance.
Build an employee-facing mobile app using Canvas Power Apps and Power Automate to streamline field operations, integrated with Dynamics 365 or other ERP platforms.
Extend a CRM or ERP platform with AI-driven copilots using Copilot Studio, Azure AI Foundry, and agentic AI principles for adaptive workflows.
Guide a client’s IT and business leaders in standing up a Managed Environment and CoE to govern a federated maker community, enabling innovation while maintaining compliance.

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Learning opportunities to develop new skills and progress your career
Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets. To help create the best experience during the recruitment process, please describe any accommodations you may need.

We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.