Fulltime Administrative Assistant

Administrative Assistant
Evergreen Campus of Care | White Rock, British Columbia, Canada | Regular Full-Time
The Opportunity
At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized.
We are currently seeking an Administrative Assistant to serve as the welcoming first point of contact at our Evergreen Campus of Care in White Rock. In this role, you will support the Administrator and leadership team by delivering high-quality administrative, financial, and operational support that helps our community run smoothly and joyfully.

About The Role
*This role is from Tuesday to Friday (about 32 hours/week)
Reporting to the Administrator , the Administrative Assistant plays a vital role in the daily operations of Evergreen Heights and Manor. You will manage a wide range of administrative and financial responsibilities, including resident admissions and discharges, billing and accounts, office coordination, and team support.
As a key ambassador for Baptist Housing, you will foster positive relationships with residents, families, team members, and external partners while ensuring accuracy, confidentiality, and compliance with organizational and regulatory standards.
Key responsibilities include:

Resident Admission and Administration
Coordinate resident admissions, transfers, and discharges, ensuring all documentation is completed accurately and confidentially
Organize, maintain, and secure resident charts and records
Serve as a primary contact for residents and families, responding to administrative and financial inquiries
Communicate with families regarding billing, move-ins, and move-outs
Financial Management and Billing
Track and manage resident rents and charges using Sage , Senior’s Care software, and PointClickCare (PCC)
Process resident payments (cheques and cash), deposits, refunds, and billing adjustments
Monitor accounts receivable and follow up on arrears with sensitivity and professionalism
Liaise with external agencies (e.g., Fraser Health, BC Housing) to ensure correct rates and payments
Prepare monthly financial reports and assist with audits as required
Administrative and Operational Support
Provide administrative support to the Administrator, including reports, correspondence, and presentations
Maintain office systems, filing, and documentation
Coordinate meeting logistics, care conferences, medication reviews, and events
Order and manage office supplies and support office equipment maintenance
Create internal communications and materials using Canva and PCC
Provide basic IT troubleshooting support
Collaboration and Relationships
Build positive working relationships with residents, families, team members, and partners
Communicate with payroll, HR, and operations to address scheduling, financial, or administrative inquiries
Support continuous improvement initiatives to streamline office and administrative processes
Requirements
Graduate of a recognized post-secondary Business Administration program or a related discipline
Minimum 3 years’ experience in an administrative assistant role, preferably in a long-term care or health care environment
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher) and strong general computer skills
Ability to type a minimum of 60 words per minute accurately
Bondable and able to work effectively both independently and within a collaborative team environment
Excellent communication skills, both written and verbal, with strong interpersonal abilities
Highly organized, detail-oriented, and able to manage multiple priorities efficiently
Familiarity with PointClickCare, Canva, and office equipment is an asset
Physically and mentally able to carry out assigned duties in the working environment
About You
You are warm, organized, and service-oriented, with a natural ability to create welcoming and efficient environments. You thrive in a fast-paced setting, manage multiple priorities with ease, and take pride in accuracy and confidentiality.
You are motivated by purpose, grounded in compassion, and committed to supporting seniors and the teams who care for them. You align with Baptist Housing’s values and bring integrity, initiative, and joy to your work every day.
Your ability to maintain confidentiality, manage sensitive information, and support a diverse team ensures that our community runs smoothly, safely, and joyfully each day.

Compensation & Benefits
We offer an hourly salary of $30.28
Your comprehensive benefits include employer-paid extended health and dental coverage, along with three weeks’ vacation.
RRSP matching program
Support for your ongoing professional development.
Baptist Housing Careers
Our Promise
At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized. Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents.
Why Work at Baptist Housing?

• Meaningful Service: Your work matters! You can make a real impact on the lives of our residents. Your role is both fulfilling and purposeful.
• Supportive & Fun Community: We're more than colleagues. Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves.
• Recognition & Appreciation: Experience appreciation events and receive recognition awards through our team programs