Customer success & Sales representative

Based in BC (Field-Based Role)

Guest Supply Canada, a Sysco Company

Job Type: Full-Time | B2B Sales | Hospitality Industry

Guest Supply Canada, a division of Guest Worldwide and a wholly owned subsidiary of Sysco, is a leading supplier of hotel amenities, textiles, paper products, and room accessories to the hospitality industry. With operations in 109 countries and serving over 25,000 hotels globally, we help our clients create exceptional guest experiences through trusted service and high-quality products.

We are looking for a motivated and customer-focused Sales Consultant to join our team in British Columbia. In this field-based role, you will be responsible for building strong relationships with hotels and lodging clients, promoting our full range of hospitality supplies, and helping clients meet brand standards while growing your territory.

Grow and manage a portfolio of hotel and lodging clients within an assigned territory.

Identify customer needs and recommend appropriate product solutions.

Promote a wide range of hospitality products, including textiles, amenities, paper products, janitorial supplies, room accessories, FF&E, and MRO.

Ensure customer compliance with hotel brand standards and aim to achieve an 85% share of customer market basket.

Conduct regular in-person visits and virtual meetings to build and maintain strong client relationships.

Use Salesforce and other tools (Phocas, GForce) to track activities, forecast sales, and manage opportunities.

Coordinate closely with internal departments to ensure timely order fulfillment and customer satisfaction.

Support the setup and onboarding of new customer accounts.

Stay informed on industry trends, competitor products, and market conditions.

Achieve sales targets and contribute to the overall growth of the territory.

Minimum 2 years of B2B sales experience, preferably in a consultative selling environment.

Proven track record of achieving or exceeding sales targets.

Strong interpersonal, negotiation, and relationship-building skills.

Proficiency in Microsoft Office and experience with CRM systems (e.g., Salesforce).

Ability to manage a territory independently, plan travel efficiently, and prioritize accounts.

Experience in the hospitality industry or distribution/supply sales.

Post-secondary education in business, sales, or hospitality.

Familiarity with trip planning, territory routing, and customer segmentation.

Comprehensive health and dental benefits.

Health Care Spending Account and wellness programs.

Company pension plan, Group RRSP, and TFSA options.

Paid parental leave plan.

Virtual health care through Maple.

Unlimited access to online learning and development programs.

Career advancement opportunities within Sysco's global network.

Note: Benefits may vary based on location or bargaining unit.

This is a field-based position covering customers throughout British Columbia. Travel within the province is required and reimbursed according to company policy.

Be part of a global company with a strong local presence.

Make a direct impact in helping hospitality clients enhance guest experiences.

Enjoy autonomy, flexibility, and support to succeed in your role.

If you are a driven sales professional with a passion for customer success, we encourage you to apply now. Take the next step in your career and help us continue delivering excellence in the hospitality supply industry.