ADJOINT(E) DIRECTEUR RETAIL F/H

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

The Senior Executive Assistant (Sr. EA) to the Chief Human Resources Officer (CHRO) provides high-level administrative, operational, and strategic support, acting as a critical enabler for the effectiveness of the CHRO and the broader Human Resources leadership team. Success in this position hinges on superior judgment, exceptional organizational capability, and the ability to operate with absolute discretion and maintain strict confidentiality regarding all sensitive information while seamlessly partnering with senior executives across the organization.

Provide comprehensive executive-level administrative support to the CHRO, anticipating needs and proactively managing priorities

Manage a complex and dynamic calendar, including meeting prioritization, cross-functional coordination, and preparation of briefings and materials

Oversee all travel arrangements, itineraries, and logistical planning for internal and external engagements

Prepare, edit, and format highly confidential documents, briefing notes, communications, and executive-level presentations

Design, compile, and coordinate materials for strategic presentations, including PowerPoint decks for Executive Committee, Board-level reporting, and HR leadership forums

Conduct research, analyze information, and synthesize data into clear summaries or recommendations for the CHRO

Track and manage follow-ups, action items, approvals, and key deliverables across the HR portfolio

Maintain a systematic and efficient digital and physical filing structure, ensuring easy and confidential retrieval

Oversee Manager Self-Serve form processing (new hires, job changes, terminations) and technology/equipment requests

Administer and coordinate weekly team huddles, HR leadership meetings, and operational routines; Serve as a liaison between the CHRO and senior leaders, stakeholders, and external partners with professionalism, diplomacy, and confidentiality

Monitor and manage training, policy sign-offs, and compliance follow-ups for large stakeholder groups

Maintain and update departmental SharePoint sites, ensuring organized, current, and accessible content

Represent the CHRO’s office in interactions with senior executives and executive assistants across the organization

Support HR department operations by acting as a key point of contact for inquiries, leading or coordinating cross-functional projects, and participating in committees as required

Assist in the planning and execution of special events, leadership offsites, town halls, and training sessions

CEO, CHRO, CFO) in a large, publicly traded, and highly matrixed corporate environment is essential

Demonstrated understanding of corporate governance, organizational structure, and key business drivers within a large, complex enterprise

Mastery of the full Microsoft Office 365 ecosystem, with a proven ability to leverage advanced features in Outlook, PowerPoint, Excel, Word, Teams, Viva, Co-Pilot and SharePoint to optimize workflow, enhance communication, and support strategic initiatives

Exceptional executive presence and professional demeanor, capable of positively representing the CHRO's office in all interactions

Strong customer service orientation and a high level of professionalism, diplomacy, and discretion

Proven ability to cultivate strong, trust-based relationships with senior leaders, Board members, and external partners, leveraging exceptional interpersonal and communication skills

Excellent verbal and written communication skills, including executive-caliber writing, strong and consistent attention to detail, accuracy, and quality control

Periodic travel may be required between Loblaw Head Office, Shoppers Drug Mart Head Office, and other locations as needed

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. Candidates who are 18 years or older are required to complete a criminal background check. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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