Healthcare Services Pharmacist

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

Pharmacy and Customer Service

Acknowledge all customers approaching the Pharmacy

Practice within federal/provincial, regulatory/legal requirements

Ensure all privacy requirements are met, including customer confidentiality and consent management

Be clearly identifiable to the public

Communicate with other health care professionals within the circle of care to provide customer care

Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management:

Control access to the dispensary with respect to inventory and patient confidentiality

Review of stock to identify expired inventory

Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies

Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy

Read and action store communications on in-store web

File incident reports when any customer or staff medication or privacy incidents occur

Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues

Commitment to providing exceptional customer service

Superior customer relations skills and a strong sense of professionalism

Strong personal computing skills and knowledge of Pharmacy systems a definite asset

Complete mandatory training and voluntary continuing education workshops, as needed

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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