IMPORT LOGISTICS CLERK

OCEAN IMPORT COORDINATOR Location Hybrid work in Brampton, ON L6T 5H5 : WE ARE GROWING! CREATIVE. As a global team of 24,000+ connected employees in 46 countries, we pride ourselves in being the world's preferred supply chain logistics company - applying insight, service quality and innovation to create sustainable growth for business and society.
When you join our elite team, you'll have the opportunity to do inspiring work that makes a positive difference while being rewarded with an excellent salary, superior group insurance, a matching pension plan, great perks, a pleasant culture, true work/life balance and the opportunity to help transform and grow the company.
Customer Focus. The OCEAN IMPORT COORDINATOR is responsible for cargo coming into the country by all modes of transport (with a focus on Ocean). They will provide customer service, perform occasional invoicing and communicate with vendors, shippers, carriers and the CBSA to ensure shipment(s) are handled with excellent attention to detail from start to finish.
Performs efficient "break down" of consolidated freight shipments imported into the country - compiles master airway bills and breaks down consolidation into house airway bills.
Verifies system generated information with actual documents to ensure accuracy.
Maintains files which includes but is not limited to opening the file, entering and updating online system with applicable data elements, pre-alerting the customer, billing the file within 5 days of arrival of cargo at Port inland CY or Airport, issuing applicable forms and documents, and closing the file.
Handles accounting processes, investigates rate discrepancies, monitors Accounts Receivable and files documents .
Communicates clearly, timely and effectively with overseas offices, agents, customs brokers, customers and domestic vendors.
Issues arrival notices, distributes documentation, tracks shipment movement from origin to destination (which may involve arranging release and delivery at destination according to customer requirements), proactively communicates status of shipments and processes “exceptions” (cargo delays, split shipments, etc.).
Processes claims in case of damaged or lost cargo (in conjunction with their direct supervisor).
Performs data entry accurately and within the required timeframe, including the submission of e-Manifest House Bill and other data required by CBSA or other government departments. Understands and complies with all Company Policies & Procedures including Health & Safety.
High School Diploma.
Three (3) years previous Ocean Import experience in the Freight Forwarding or Logistics industry.
Excellent interpersonal skills for interaction with customers and prospective business.
Accurate data entry skills.
Ability to fluently read, write and speak English and French.
Proficiency in Microsoft Word and Excel.
however, job requirements will include additional and/or extended work time as the business dictates.
A combination of on-site attendance and work from home is required.
Yusen Logistics (Canada) Inc. is an equal opportunity employer and values diversity, equity, and inclusion in its workforce. We encourage applications from all qualified individuals and are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience, and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.
Job Types: Full-time, Permanent
Bonus pay
Overtime pay
Casual dress
Company pension
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Flexible schedule
Life insurance
On-site parking
Work from home
8 hour shift
~ Overtime

Work Location: Hybrid remote in Brampton, ON L6T 5H5