Receptionist/Front Desk Customer Service

Front Desk Administrator Location Ottawa, ON : Join Our Team as a Front Desk Administrator at Argyle Associates Are you ready to take your career in customer service to the next level with an exceptional team? We are currently seeking a motivated and dedicated Front Desk Administrator to join our growing Argyle Associates team.
Argyle Associates, established in 1976, is renowned for providing a comprehensive spectrum of Oral and Maxillofacial Surgical procedures. We take pride in our outstanding patient care and community leadership, and we're looking for an exceptional candidate like you!
The Front Desk Administrator is responsible for welcoming patients, managing seamless check-ins, processing accurate treatment information, and collaborating with the dental team to ensure efficient patient care coordination.
Post and collect payments, handle insurance estimates, and submit claims.
Prepare patient charts for upcoming clinics, ensuring all necessary documentation is complete.
Respond to phone inquiries, schedule consultations, and manage surgery/post-operative appointments.
Respond to phone inquiries, book consultations, surgery/post-operative appointments
Collaborate with dental staff to coordinate patient care and address administrative needs.
Other administrative duties as required
Proficient in data entry and comfortable using office software.
Customer service experience in a healthcare or dental setting.
Familiarity with dental terminology and procedures.
Previous experience working in an oral dentistry office.
Bilingualism is an asset but not required.
Ability to work collaboratively with the dental team to coordinate patient care and address administrative needs.
Demonstrated ability to work independently when managing administrative tasks and handling patient inquiries.
High school diploma or equivalent.
Post secondary degree is considered an asset.
The successful candidate will travel between of our 4 locations as required.
Dental/Medical office experience in a fast-paced environment.
Candidates cross-trained as a Dental Assistant Level I or II considered an asset
Bilingualism is an asset but not required.
Competitive salaries.
Comprehensive benefits program including employer-paid Health & Dental benefits.
Paid holidays and time off.
Argyle Associates strongly encourages diverse candidates to apply to our welcoming community. Job Type: Full-time
Dental care
Employee assistance program
Extended health care
On-site parking
Flexible language requirement:
~ French not required

8 hour shift

• Evening shift
• Monday to Friday
• Willingness to travel to any of our 4 offices from Kanata to Orleans.

Front desk: 1 year (preferred)
Dental receptionist: Administrative: 1 year (required)