Full time dispatcher

Voyago is hiring for a Full Time One Year Maternity Leave Contract for Dispatcher in our Durham location!
At Voyago we are proud to be the Employer Brand of Choice in the transportation industry. Our mission is simple: to be your best career choice by building lasting relationships grounded in trust respect and opportunity .
Through our annual employee engagement survey Voyago has once again been recognized as a Great Place to Work . 81% Agreed Management has kept me well-informed
Being Great Place to Work-Certified reflects our commitment to employee happiness engagement and transparent communication.
Reporting to the Transit Operations Supervisor the Lead Hand is responsible for assisting the Supervisor with daily operations vehicle switch-outs in addition to their scheduled driving shifts. The position requires the ability to work within a number of spheres of operation including both on road and in the office. The position requires an understanding of administrative components of the operation and requires the ability to work on several computer platforms such as payroll internal reporting and scheduling.
Shift Schedule Options:
~ Day Shift: Monday to Friday 6:00 AM 2:00 PM

Hourly Rate: $20.25
As a proud subsidiary of Transdev Voyago is a leader in multi-modal transportation solutions operating across:
Medical Transportation
Student Transportation
Public Transit
We invest in you through robust training mentorship and continuous development opportunities to help you grow your career.
Ensure accurate documentation by maintaining and submitting required paperwork including timesheets vacation requests and other operational records in a timely manner
Conduct daily vehicle circle checks on spare units to ensure roadworthiness and readiness; proactively respond to vehicle breakdowns by coordinating immediate replacements or taking over runs on short notice
Carry out on-the-road safety inspections including safety blitzes and driver road observations as directed by the Operations Supervisor to support compliance and safety initiatives
Serve as the immediate point of contact for resolving operational challenges and driver concerns; High school diploma or equivalent post-secondary education is considered an asset
Proficiency in Microsoft Office applications including Excel Word Outlook and other standard software tools used for reporting scheduling and communication
Clear and current criminal record check including Vulnerable Sector Screening required
Demonstrated excellence in customer service with the ability to remain calm courteous and solution-focused in high-pressure or time-sensitive situations
Professional and courteous telephone manner with strong verbal communication skills and the ability to relay information clearly and accurately
A commitment to innovation and sustainable environmental initiatives
Employee perks and referral bonuses to reward your contributions

Voyago is committed to providing accommodations for individuals with disabilities throughout the recruitment process. Accommodations are available upon request for both internal and external applicants.
If you require an accommodation due to a disability for any stage of the interview process please notify Human Resources when you are contactedwell make the appropriate arrangements.

Bring your passion for safety training and serviceand help make a difference at a Great Place to Work .

Voyago Transdevs Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.