Customer service-sales clerk

Overview

Languages
English
Education
College/CEGEP
or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Green job
Help - Green job – Help Green job – Help
Green jobs contribute to environmental preservation, conservation, and restoration. Learn more about green jobs .
This information was provided by the employer; it was not verified by Job Bank.
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Asset languages
Arabic
Mandarin
Hindi
Spanish
Panjabi
Work site environment
Non-smoking
Clean
Business
Work setting
Urban area
On-site customer service
Hardware store
Retail business
Wholesalers
Business services
Responsibilities
Tasks
Accept cash, cheque, credit card or automatic debit payment
Operate cash register
Prepare sales, rental or leasing contracts
Supervise staff (apprentices, stages hands, design team, etc.)
Operate computerized inventory record keeping and re-ordering systems
Provide advice about merchandise
Advertise and/or promote products, sales or services
Perform data entry
Provide customer service
Conduct sales transactions through Internet-based electronic commerce
Estimate or quote prices, credit or contract terms, warranties and delivery dates
Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
Maintain sales records for inventory control
Prepare merchandise for purchase, rental or lease
Use sales forecasting software
Supervise activities of other technical sales specialists
Resolve product and service related problems
Prepare and administer sales contracts
Estimate costs of installing and maintaining equipment or service
Consult with clients after sale to provide ongoing support
Promote sales to existing clients
Conduct sales transactions
Identify and solicit potential clients
Reach to clients after sale or signed contracts to provide ongoing support
Review and adapt information regarding product innovations, competitors and market conditions
Assess client’s needs and resources to recommend the appropriate goods or services
Develop reports and proposals to illustrate benefits from use of good or service
Deliver sales presentations
MS Office
Provide clients with presentations on the benefits and uses of goods or services
Supervision

• 1 to 2 people
• 3-4 people

Experience and specialization
Type of product
Building materials (other than lumber)
Industrial supplies
Computer and technology knowledge
Spreadsheet
MS Excel
MS PowerPoint
MS Word
Electronic mail
MS Outlook
Sales experience
Electrical and electronic equipment
Construction materials, tools and equipment
Additional information
Security and safety
Criminal record check
Reference required
Credit check
Driving record check (abstract)
Confidential security clearance
Basic security clearance
Transportation/travel information
Own transportation
Own vehicle
Valid driver's licence
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Manual dexterity
Attention to detail
Bending, crouching, kneeling
Handling heavy loads
Physically demanding
Repetitive tasks
Ability to distinguish between colours
Standing for extended periods
Sitting
Combination of sitting, standing, walking
Hand-eye co-ordination
Weight handling
~ Up to 23 kg (50 lbs)

Own tools/equipment
~ Cellular phone

Personal suitability
Adaptability
Analytical
Collaborative
Efficiency
Energetic
Hardworking
Outgoing
Positive attitude
Quick learner
Time management
Dependability
Efficient interpersonal skills
Flexibility
Organized
Reliability
Team player
Excellent oral communication
Accurate
Client focus
Excellent written communication
Initiative
Ability to multitask
Maturity
Honesty
Benefits
Health benefits
Dental plan
Health care plan
Paramedical services coverage
Vision care benefits
Financial benefits
Bonus
Life insurance
Other benefits
Free parking available
Learning/training paid by employer
Team building opportunities
Parking available