Client Service Manager (h/f/d)

Overview

Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience
Experience an asset
On the road
Work locations may vary. Frequent or constant travel is required from the employee.
Responsibilities
Tasks
Co-ordinate activities with other work units or departments
Examine and verify the accuracy of work
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Requisition materials and supplies
Organize and maintain inventory
Schedule and confirm appointments
Receive payments
Plan and control budget and expenditures
Book appointments
Answer inquiries and provide information to customers
Answer telephone and relay telephone calls and messages
Plan and organize daily operations
Experience and specialization
Resource usage and environmental studies
~ Site remediation

Area of specialization
~ Customs services

Additional information
Work conditions and physical capabilities
Attention to detail
Large workload
Work under pressure
Personal suitability
Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Interpersonal awareness
Judgement
Organized
Reliability