Account Manager - Dealer Sales

Develops long-term industry relationships resulting in continued, profitable sales growth. Responsible and accountable for meeting the individual and team sales and marketing goals agreed with their sales manager.

Designs and implements a sales plan that will achieve the sales goals detailed above.

Compiles lists of prospective customers for use as sales leads, with focus on Dealer base.

Makes outbound calls to potential customers.

Makes outbound lead follow-up calls to potential and existing customers by telephone and email to qualify leads and sell products and services

Handles in-bound sales lead calls to convert calls into sales.

Manages and grows assigned builder accounts.

Driven individual with ability to develop new accounts, retain and service established accounts.

Provides product demo's to qualified customers upon request, including appropriate pricing information.

Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.

Organizes time and activities to maximize time in front of customers.

Informs customers and potential customers on a timely basis of business changes such as product offering, pricing, or assembly options.

Creates and demonstrates strong value propositions for each potential customer, and provides value engineering options when needed.

Completes accurately and submits in a timely manner all documentation necessary to ensure that product can be ordered, and materials and installation scheduled.

Enters new customer data and other sales data for current customers into computer database.

Provides pro-active after-sales follow-up to ensure positive and acceptable CSR scores.

Investigates and resolves customer enquiries and complaints, escalating to the SM when necessary and appropriate.

Complies with company policies on pricing, discounting, credit and collections to ensure profitability.

Able to use electronic software (PQM, MS Office etc.) to quote, sell and order products and assist in providing prompt and on-time delivery.

Responsible for their personal development and career development.

Establishes lasting relationships to maximize sales / customer relationship. Specifically, develops long-term relationships with contractors, architects and trade organizations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Industry knowledge- Strong dealer relationship base

Detailed knowledge and experience of the DURABUILT sales process

Service orientation

Customer relationship skills

Process management

Time management

Intermediate computer literacy

Ability to relate across a broad and varied customer base.

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith.