Facility Asset Management Coordinator

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6500 globally we relentlessly focus on enabling innovation through the services we deliver while actively looking for new opportunities that will enable innovation for our clients businesses. Globally we manage over 320 million square feet of client portfolios across 30000 locations in North America Europe Middle East Australia and Asia. The Facility Manager III ensures that client facilities are operated and maintained cost-effectively safely efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base.

Exemplify Customer Service and Create Memorable Customer Experiences
Is the single point of contact for a portfolio of properties and all facility related requests.
Manages customer relationships and provides proactive communications.
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with stakeholders.
Provides a white glove service level and experience for a portfolio of properties with a high touch need.
Effectively manages escalations with a sense of urgency congruent with client expectations.
Financial Control
and capital project expenditures) and be able to defend the logic to superiors and clients.
Using financial reports perform monthly budget analyse and re-forecast allocations as necessary.
Meet annual targets as per contractual performance indicator.
Facilities Management
Manages facilities with square footage generally betweensquare feet.
Manage all aspects of facility requests including oversight and monitoring of all work orders escalations preventative maintenance activities incidents and small projects.
Properties generally have single tenants with simple building operations component e.g. Liaison with Client and Tenant on day-to-day facility management activities.
perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
Ensure compliance with corporate and legislated policies procedures practices and guidelines related to environmental building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
Prepare tender documents for RFP tender and analyse bids
Negotiate best possible terms and prepare contract documents.
Approve service contracts up to authority level.
Monitor sub-contractor performance.
Prepare strategic analysis of properties considering financial indicators market analysis and long-term project plans.
Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
Annual Building Inspection (ABI):
Perform annual inspection of all sites and evaluate the condition of all building components.
Derive a project plan for future maintenance activities and input into Capital Planning.
Tenant Service work:
Performance Evaluators.
Monitor results of various contract service performance indicators and develop action plan for deviations.
Meet all service level performance indicators.
People Management
Supervise Team Member(s) including directing activities establishing goals and objectives performance evaluation and communicating vision for operations and maintenance; supervise facility managers.
Five to ten years experience in a property/facility management environment.
Excellent communication and relationship management skills.
Excellent people management skills.
Excellent business management/development skills.
Excellent at planning and organising.
Knowledge of building standards and requirements.
Strong computer skills.
Strong customer focus.
Strong technical knowledge.
Certified Facility Manager through International Facility Management Association (IFMA).
Certified Property Manager through Institute of Real Estate Management.
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
Real Property Administrator through Building Owners and Managers Institute (BOMI).
AtBGIS we believe that diversity and inclusion is a key business driver such that we never lose sight of its importance as it is woven into the fabric of our organization. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
Upon request for accommodation we will consult with the applicant in question and provide or arrange for the provision of a suitable accommodation in a manner that takes into account the applicants accessibility needs due to disability.