Account Sales Manager Lead

Inspired by the spirit of the wolf, our organization lives by values that fuel greatness: courage, strength, loyalty, community, and leadership—on and off the field. A mission to honor the rich heritage of lacrosse and the National Lacrosse League teams that paved the way, while forging a bold new legacy here in the Durham Region. We don’t just sell tickets—we build unforgettable experiences, lasting community impact, and a culture of excellence rooted in teamwork and an unshakable will to win. If you have the fire to lead, the hunger to grow, and the loyalty to run with the pack, then this is your moment. The FireWolves are seeking an Account Executive, Group Ticket Sales, to join our PACK! This individual will be a full-time employee of the FireWolves. You will make outbound phone calls, set-up face-to-face meetings with prospects, and work tabling events throughout the community with the goal of selling FireWolves Season Tickets and Group Tickets. You will also work all FireWolves home games and outside events as scheduled.

Sell season tickets and partial plans with particular focus on Group tickets sales
Responsible for generating ticket revenue through cold calls, face-to-face appointments, arena tours, prospecting, and networking.
Responsible for meeting a minimum number of phone calls and touch point activities per day as determined by management
Renew season ticket accounts and group ticket purchases
Proactively create opportunities for new business with existing customers
Meet and exceed weekly, monthly, and yearly sales goals
Prospect and cultivate new sales leads through creative lead generation approaches
Effectively follow up with prospects & clients to meet excellent customer service requirements
Cordially and effectively handle incoming calls from prospective clients for all ticket sales needs
Ensure customer data and profile information is accurate and detailed in CRM system
Attend & work community events, representing the team to network and build sales pipeline
Assist with game day responsibilities of the sales department
1 + years of previous sales experience preferred

• Bachelor’s degree from an accredited college/university with coursework in business, sales, marketing, sport management or similar area
• Strong outreach skills and tracking of prospective clients
• Excellent relationship building and interpersonal skills
• Must be able to work evenings, weekends, holidays and extended hours per management

Office Coffee
Team Store Discount
Complimentary tickets to FireWolves games
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.