Compliance and Operational Risk Manager

The Senior Country Compliance and Operational Risk Manager is a key role, reporting directly to the Chief Compliance Officer for Canada. You will be responsible for ensuring the identification, escalation, and timely mitigation of compliance and operational risks within the country. This must be conducted in strict alignment with the Global Compliance Enterprise Policy, the Operational Risk Enterprise Policy, and the Compliance and Operational Risk Management (“CORM”) Program and Standard Operating Procedures (SOPs).

A core function of this position is managing all inquiries and exams by Canadian regulators, ensuring they are appropriately handled by the relevant Compliance & Operational Risk Officers. You will also be responsible for escalating key issues to the appropriate levels of management and ensuring consistent quality of activities, processes, and outputs across teams by establishing effective review practices.

High Impact Role: Directly report to the Chief Compliance Officer for Canada, with extensive coverage across the full suite of Capital Markets businesses.

•Strategic Function: Direct involvement in enhancing the firm's control environment through risk assessments, root cause analysis, and major remediation efforts.

Risk Assessment & Reporting:

oConduct C&OR risk assessments in the country and contribute to the regional risk assessment, including reviewing external loss events to gauge control effectiveness.

oPrepare comprehensive Country C&OR reports, aggregating and identifying compliance and operational risks/issues for the country.

•Incident Management & Analysis:

oPerform root cause analyses on internal loss events and develop remediation plans to strengthen controls.

oContribute to Scenario Analyses to provide forward-looking estimates of hypothetical operational losses.

•Control Oversight & Remediation:

oEvaluate internal audit results, regulator-identified issues, and monitoring & testing (“M&T”) results, advising on necessary remediation within the country.

oEnsure all Compliance and Operational Risk “owned” issues (Internal Audit, Regulator, and Self-Identified) are addressed appropriately and in a timely manner.

•Regulatory Change & Training:

oOversee changes in local and regional regulation, advising on those changes and directing relevant areas to implement or amend policies/procedures to address regulatory shifts.

oCreate C&OR risk training coverage plans tailored to local needs.

•oContribute to the development of C&OR monitoring & testing plans and execute governance and management routines.

oManage C&OR-related projects and other assigned duties.

A minimum of 10 years of compliance experience with a full-service investment dealer.

• Strong, verifiable understanding of the Canadian regulatory environment, including CIRO Rules, National Instruments, and UMIR.
• Proven track record in managing compliance programs and leading teams, with at least 2–5 years in a supervisory role.
• Experience writing compliance policies, procedures, or guidelines.
• Working experience in a foreign bank branch.

This is an excellent contract opportunity for a seasoned compliance and operational risk professional with extensive experience in the Canadian investment dealer space. If you possess the required technical expertise, supervisory experience, and a comprehensive understanding of Markets businesses, we encourage you to apply immediately to take on this challenging and high-profile role in Toronto.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com.