Store Manager (Night Shift)
BoxLunch & Hot Topic
At Hot Topic were passionate about a few things: music pop culture and creating the most amazing in-store experience for our customers and employees.
Were on the search for a Store Manager that will be at the forefront of bringing the fandom to life. Youll lead the store in achieving store objectives with regards to hitting sales targets recruiting development and performance management. Youll be a retail maverick that can handle anything that comes your way. Youll be a believer in developing talent and providing the best customer service in the short youre a superhero.
Ensure that your store achieves the sales plan and/or comp sales goals. Recruit develop and retain a super collaborative and passionate team to run your store alongside you
Youre the leader of the band and you love to create buzz and customer engagement through staying connected on social media store web applications and clienteling
youll bring the right balance of organizational structure delegation & autonomy and customer first selling practices
Keep watch (like the Nights Watch) on shrink/loss prevention payroll hours schedules and external factors that will affect business
Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
Run sales reports and use data to help guide your strategy to hit sales targets
Youre willing to adapt to new technologies communicate company policies & procedures and control supply ownership (spending only as needed)
Deliver the goods - youll merchandise the store in a compelling way leveraging planograms as a guide while launching all promos on time
Ensure that youre continually building a bench of equally talented passionate staff through mentorship recognition and feedback
At least 1-2 years of retail store management experience; Youll have skills to pay the bills: communication recruiting and operations (payroll reporting scheduling merchandising)
A high school diploma or GED equivalent. Retail is a fast-changing industry and you like catching curveballs thrown your way
The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store merchandise product utilizing approved store equipment and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
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