Assistant Instructional Designer

Instructional Designer
About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.
Come work with us!

Job Summary
The Faculty of Law is nationally and internationally recognized as a leading law school, with a distinguished record of outstanding teaching and research. In addition to offering the JD and graduate (LLM and PhD) programs, the Faculty of Law also offers innovative online programs such as the Certificate in Law and the Graduate Diploma in Immigration and Citizenship Law, along with Professional Certificate Programs designed to meet the evolving needs of the legal profession and related markets. Reporting to the Assistant Dean, Graduate Studies and Professional Programs, the Instructional Design Support Administrator will use Universal Design for Learning (UDL) principles to provide proficient support in the development and delivery of online courses. Working with other members of the Educational Development (EdDev) team, the incumbent will contribute to the development and refinement of course modules, such as files, activities, assessments, multimedia content, and gradebooks, within the Learning Management System (LMS); collaborate with instructors to provide orientation, training, and best practices for using LMS tools; and develop clear and practical how-to documentation for faculty and staff. In addition, the incumbent may oversee casual staff and/or work study students, support project coordination within the course development team, troubleshoot technical issues, and contribute ideas that enhance the overall online learning experience in a rapidly evolving digital environment. The successful candidate will have strong technical skills, an aptitude for learning and applying new technologies, and a commitment to staying ahead of trends in educational technology. They will bring knowledge of AI-enabled tools, multimedia production, including video filming, editing, and post-production, as well as quality assurance processes to ensure content is accurate, accessible, and engaging.
This position acts as the project manager for course development, including implementing and ensuring timelines, outlining course development plans and guiding the development process. This position provides subject matter expertise and leadership regarding courses to be re-offered or developed, including objectives, rubrics, design features, content and format. This position collaborates with subject matter experts, editors, web developers etc. on instructional design projects. This position also provides guidance, training and/or expertise to team members, industry partners, students, writers, faculty and/or management on tools and processes.
Job Description
What you will do

• Acts as the project manager for course development, including implementing and ensuring timelines, outlining course development plans and guiding the development process.
• Provides subject matter expertise and leadership regarding courses to be re-offered or developed, including objectives, rubrics, design features, content and format.
• Collaborates with subject matter experts, editors, web developers etc. on instructional design projects.
• Creates and monitors budgets.
• Provides guidance, training and/or expertise to team members, industry partners, students, writers, faculty and/or management on tools and processes.
• Collects and analyzes data, and makes recommendations for improvements to courses and/or to gauge course success rates.
• Other duties as required in support of the department and/or unit.

Required Education
• Master's Degree or equivalent. In addition, requires a professional designation, certification, or other qualification, or on-going learning to remain ahead of changes in technology or emerging fields.
o in education preferred. or
o in adult education preferred.
Required Experience
• More than 5 years of experience.
o Experience with learning management system functionalities and standards is considered an asset.
o Experience with rapid eLearning development tools or other applicable emerging learning technologies is considered an asset.
o Experience in planning and/or managing projects considered an asset.
o Experience in process planning, development and/or mapping is considered an asset.
o Experience in designing and delivering academic support via digital environments considered an asset
o Experience working with diverse populations/equity deserving groups considered an asset.
o Experience working at a post-secondary education institution considered an asset.
o Experience working in a comparable client-focused environment considered an asset
o Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, policy manuals, newsletters, handbooks, legal documents, forms/templates, blogs, training/reference materials, technical documents, webinars, etc.).
o Previous experience developing and delivering workshops considered an asset.
Consideration may be given to an equivalent combination of education and experience.
Job Knowledge and Requirements

• Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or significant work experience.
• Provide expert advice, guidance and consultation on highly complex issues and/or where the outcome may be contentious.
• Interaction with others requires highly developed interpersonal skills to effectively persuade, negotiate, counsel, and/or consult.
• Adapt messages to meet the different needs of different audiences.
• Prioritize and distribute work to deliver objectives on time and to the highest standard.
• Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
• Lead team and project meetings and develop team/unit and departmental project plans.
• Lead procedural or technological change within a unit or across broader university functions.
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Anticipate complex challenges to ensure activities are completed on time.
• Effectively leverage relevant data as input to making decisions.
• Appropriately assess risks before making a decision.
• Comprehensive understanding of what sexual violence, harassment and discrimination are, and their varying effects on diverse members of the community.
• Question and take appropriate steps to address attitudes, macroaggressions and other behaviours which are discriminatory. Acknowledges and respects diverse cultural traditions, abilities and beliefs.

Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at View email address on clients.njoyn.com .