Support analyste informatique F/H (IT)

Navacord is hiring technical talent in the insurance industry! We are accepting applications for a dynamic individual with 5+ years experience in a full stack development environment and with at least 3+ years experience gathering requirements and creating technical specifications. We are looking for someone who is motivated by a fast-paced environment where technical standards and practices are valued. This role will work with Navacord’s Broker Partners and third-party solution providers and requires someone with a strong IT background looking to interact and collaborate with engaged stakeholders.

Develop solutions using full stack Microsoft Azure based development tools and standards such as Azure App Services, Azure Functions, Azure Kubernetes Service (AKS), Azure DevOps, Microsoft .NET Core, Microsoft .NET Framework (C#), ASP.NET Core. Design solutions, optimize application performance, implement Continuous Integration/Continuous Delivery (CI/CD) pipelines and development cycle workflows using Azure DevOps and GitHub.

• Gather business requirements and turn them into technical specifications in line with the organization’s standards and guidelines.
• Support existing enterprise digital assets and legacy systems. Debug and resolve technical issues across the full stack. • Identify technical risk early in the process while finding opportunities to leverage enterprise level technical assets (e.g., Ensure to leverage best practices including continuous integration, automated deployment, use cases, etc. Conceptualize and develop relevant use cases for client engagements: proof-of-concepts (POC), proof-of-value (POV), proof-of-technology (POT), and production deployments.
• Address various automation (RPA, AI, other) requirements, primarily around business process automation from multiple industry groups to quickly assess and arrive at a plan to deliver the required services.
• Support issue resolution that arises in day to day running of RPA and AI processes and provide timely responses and solutions as required. Provide BAU support.
• Use solution integration design using Web Services / RESTFUL API access, SDKs.
• Facilitate working and training sessions with Broker Partner staff, providing structured forums for discussion, decision-making, and learning

Work effectively in a projectized, cross-functional environment through collaboration and planning and disciplined execution on interdependent activities.

A bachelor’s degree, preferably in Computer Science or Information Technology.

• Must have 5+ years experience as a full stack developer and have experience with both the front end and back end.
• NET toolset is a must.
• Experience with CI/CD pipelines and with DevOps/GitHub highly desirable.
• Must have 3+ years of experience gathering business requirements and turning them into technical specifications.
• Proficient in working in an agile, continuous integration environment.
• Strong analytical skills, working with structured and unstructured data sets.
• Excellent customer service, attention to detail and organizational skills.
• Willing to travel to other Navacord offices across Canada, as required

Health and Dental Benefits

• Paid Vacation Time
• This is for a replacement role

Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants for this position.

Accommodations are available throughout the selection process in accordance with applicable human rights and accessibility legislation.