IT cybersecurity manager
$86.5k per yearGreat Canadian
Position Summary: The IT Manager is responsible for the overall stability, security, and compliance of the casino’s technology environment. This role owns IT operations end-to-end and manages external vendors to ensure systems are secure, reliable, and compliant with gaming and privacy requirements.
Key Accountabilities:
IT Operations & Systems
Own day-to-day performance and uptime of all IT systems
Coordinate system installs, upgrades, patches, and replacements
Act as the primary escalation point for IT incidents and outages
Maintain IT asset inventory and lifecycle management
Cybersecurity & Risk Management
Own cybersecurity posture for the casino, including endpoint protection, network security, user access controls, and backup and disaster recovery processes
Monitor for security threats and coordinate incident response with vendors as needed
Ensure compliance with applicable privacy, data protection, and gaming-related IT requirements
Conduct basic risk assessments and recommend mitigation strategies
Vendor & Service Provider Management
Manage all IT vendors and service providers
Define service expectations, monitor performance, and manage escalations
Ensure contracts and renewals are tracked and aligned with operational needs
End-User Support
Provide practical, prioritized IT support for on-site staff
Establish clear support processes and escalation paths
Focus on business-critical systems first; non-critical issues handled through vendors where appropriate
Planning, Budgeting & Documentation
Manage the IT operating budget
Recommend cost-effective solutions and upgrades
Maintain documentation for network and systems architecture, security protocols, incident response procedures
Provide regular, plain-language updates to the Director of Operations on risks, issues, and upcoming needs
Education and Qualifications:
- 5–10 years in IT operations or systems management, preferably in a regulated environment
- Experience supporting technology in a 24/7 operational environment (e.g.: gaming, healthcare, manufacturing, or similar) where system uptime and rapid issue escalation are critical
- Practical experience with cybersecurity fundamentals
- Strong vendor management and problem-solving skills
- Comfortable operating independently and setting priorities
- Able to explain technical risks and solutions in plain language
$26.65 per hour
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