Family and Community Support Worker

Posted: Thursday January 8, 2026 Posting ID: Family & Children’s Services of the Waterloo Region is a community organization legally mandated to respond to and work together with families, their supports, and our communities to protect and care for children who have been abused or neglected, or who are at risk of being abused or neglected.
Our Agency is fully committed to creating a diverse, inclusive, equitable and accessible workplace that supports employees to be authentic and fully engage in shaping a healthy workplace and community where children, youth and families thrive.
Why work for us?
Flexible working model
Employer paid group insurance health & dental benefits
Employee and Family Assistance Plan
Generous vacation policy
Two float days per calendar year
OMERS Pension, with employer and employee sharing premiums equally
Competitive mileage reimbursement
To continue to support the work that we do, the Agency is looking for one regular full-time and one 12-month contract Family and Community Worker to join our team to fill existing vacancies.
Family and Community Workers provide coaching and safety support to families, connect them to community resources, and help maintain safe, positive contact between children and caregivers. Workes will apply an equity lend in their practice to identify, support, and connect individuals with culturally appropriate supports and resources. In this role, you could also facilitate child and/or (caregiver) parent support groups and workshops. You will apply trauma and attachment theory, (support and strengthen key indicators of developmental assets in children, youth, and families), the build developmental assets, and collaborate with our team and community partners to promote the well-being of children, youth, and families.
This position requires flexible hours and is regularly required to work evenings.
Knowledge, Skills, and Qualifications:
Community College diploma in the human services field; or relevant undergraduate degree or equivalent
Preference will be given to candidates who identify as First Nations, Inuit, or Metis.
Two (2) years’ experience in working with at risk families
Demonstrated experience in working in family homes to promote positive change in family functioning utilizing a family centred practice approach
Demonstrated ability to support child and parent interactions
Demonstrated experience facilitating parent, child, and youth groups
Solid understanding of child development, adult education and attachment and trauma informed practice
Demonstrated time management skills and above average written and oral communications skills
Valid ‘G’ Ontario Driver’s License and access to reliable vehicle
Employment at Family & Children's Services of the Waterloo Region is conditional upon the verification of credentials and employment, a satisfactory police check, and a satisfactory Child Welfare check.
Salary Range: $61,249.00-$79,155.48 per annum (Social Work, Grade 7)
Hours of Work: 34 hours per week
Article 15 applies to internal applicants.

Application Process:
Interested internal applicants are invited to submit a resume to View email address on ca.snapjobsearch.com, no later than 4:00pm on January 16, 2026 quoting posting #001-2026.
Interested external applicants are invited to submit a resume to View email address on ca.snapjobsearch.com, no later than 4:00 pm on January 16, 2026, quoting posting #001-2026.

Diversity, Equity, and Inclusion:
Family & Children’s Services is committed to a diverse, inclusive, equitable and accessible workplace. We encourage applications from Indigenous and Racialized people, women, 2SLGBTQIA+ people, and people with disabilities to ensure we get the best, most creative talent on our team. If you feel comfortable making it known, you may choose to self-identify as member of a designated group. Any information directly related to you is kept confidential and used in a safe manner to inform our recruitment process towards being an equal opportunity employer.