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VIP Casino Host

$18.54 per hour
Full-time

Grand Villa Casino

Job Responsibility: Job Type: Casual Probationary Hourly Wage =$18.54 Post-Probation Hourly Wage = $19.33Incoming professionals with relevant casino work experience may be subject to higher wages.Premium for Night Shift (22:00-06:00) = $1.00/hour The Gateway to Your Future If you have mastered the art of service, then we invite you to apply for the VIP Host. As a member of the VIP hospitality team, you oversee our guests? journey while on the property, while coordinating with account development team members on trip planning. You have a passion for customer care and delivering premium, personalized service to our guests, ensuring they have a memorable experience. This exciting opportunity at a national company offers you the chance to grow your career with the promise of an excellent benefits package and competitive salary for full-time employees. Full benefits package for full-time employees

Retirement savings plan

Family and friends discounts on travel, tech, food, beverage, and fitness

Development and training opportunities

Maintain a close connection with customers to encourage guest loyalty.

Identify service challenges and act immediately to resolve.

Comply with all applicable regulations, laws and policies.

Minimum two years of experience in the guest services and/or hospitality industry.

An independent thinker who can maximize customer service experiences and program profitability.

Benefit from working flexible hours, evenings, and weekends.

Ability to seamlessly handle complaints, room issues and conflicts.

Excellent customer service skills, including the ability to be friendly, efficient, polite and patient.

Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. Get to Know Gateway Gateway Casinos & Entertainment Limited (?is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service.

Vacancy posted 2 days ago
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