We are a playground for the possible. We live in the art of hospitality. Our expression is to provide a world of connectedness, renewal and transformation. We are extraordinary experiences in the heart of nature.

If you enjoy breathtaking oceanfront views, adventure tourism, hospitality and being a hands-on, community-minded leader, then our Resort Manager position is for you.

We are a family-owned resort operating on more than 5 acres and 600 feet of oceanfront on the Sunshine Coast, BC. Our Resort Manager is responsible for running all of the day-to-day operations of the resort including managing the accommodations, marina and pub, and leading our amazing and dedicated crew, while ensuring an excellent experience for our guests.

Our Resort Manager is skilled at creating an exceptional resort experience. They are a talented communicator with the ability to successfully lead our resort team as well as provide attentive and memorable hospitality to our guests.

THE PERKS

Work in scenic views with a community of fun, nature-focused individuals
Access to adventure and ecological experiences
Stay in a 1 bedroom suite complete with a fully equipped kitchen year round
Your partner is invited to reside onsite with you as a welcomed guest

YOU BRING

5+ years of experience in accommodation hospitality
Experience in operating a small boutique-style resort
Strong interpersonal skills and a positive attitude
Ability to lead a team of 25+ crew members in peak season
Be an outstanding ambassador for our brand
Experience working with WebRezPro or booking software
Advanced knowledge in computer office software
Motivation to provide excellent guest service
Assertiveness to share feedback with the Resort Owner

ACCOUNTABILITIES

Manage Front Desk, Accommodations, Retail and Reception operations
Customer relations and satisfaction, and contributing to all aspects of exceptional guest experience across the entire property
Lead the Property Team (Reception Crew, Housekeeping Crew, Grounds Crew), including all strategic concept development and branding, as well as hire, schedule and train the tea
Consult on short-term and long-term strategy and brand development
Manage crew accommodation, including cleanliness and placement
Liaise with Events Coordinator
Liaise with partners, Metta Eco Experiences and Sunshine Coast Tour
Liaise with Dock Master
Liaise with Pub Leadership Team
Order, receive, count and control retail inventory
Develop and achieve labour costs
Develop and achieve retail COS
Manage and control operating costs
Light bookkeeping (e.g., coding order invoices, balancing front desk cash outs) and administration as required
Other duties as required

This is a year-round position; the business expands and contracts with the seasons with summer being the peak. Open to Canadian residents only.

"Do the work you love, with people you love, in places you love."