Job Description

Clinical Pharmacist IIA - Trainer
Change Management, Training and Communications
(Epic Project)
Temporary Full-Time

Competition Number: P-2024000763-EPIC
Location: Newfoundland and Labrador
Salary Scale: CG-43 ($81,607.50-$96,252) Subject to Classification
Closing Date: May 21, 2024

About Us
As part of the Newfoundland and Labrador Health Services, the Digital Health division provides quality information to health professionals, the public, researchers, and health system decision makers. Our mandate includes the development and implementation of a confidential and secure provincial electronic health record as well as other provincial clinical information programs, including the change management required to support adoption by end user clinicians.

EPIC has been selected as the preferred digital health solution for this HIS project. This transformational change will allow us to join other Canadian provinces in the modernization of our provincial health information system. In support of the HIS project, it has been determined that the NL Health Services will require recruitment for positions in Clinical Informatics, Information Technology, Analytics and Change Management.

About the Role
Working under the direction of the Director Change Management and the Training Manager, the Trainer will be assigned to the Willow Inpatient Pharmacy and Inventory Supply Tracking Application and works closely with the HIS core implementation teams. Trainers will provide training to a variety of healthcare clinicians including physicians, nurses, and allied health professionals. The Trainers will be expected to be cross trained between 1-2 applications.

Travel to Wisconsin (United States) for training is an expectation of this position. The scheduled date for this training is May 13th, 2024. A valid passport will be required.

You will be responsible for, but not limited to, the following:

* Gaining proficiency in the Province's HIS workflows to deliver quality role-specific training
* Conduct training needs assessments, develop training material, and conduct training sessions
* Serve as subject matter experts for clinical applications within the new Health Information System
* Developing and implementing a role-based training program
* Building, testing, and maintaining the training environment
* Creating and maintaining HIS training materials (i.e., quick reference guides, FAQs, training videos, etc.)
* Training and credentialing additional trainers
* Planning for ongoing post-live training
* Supporting the implementation of clinical software applications in the health system.
* Providing ongoing educational support for users from a variety of clinical perspectives for complex and program specific clinical information systems.
* Developing and implementing policies and procedures for providing support for clinical applications in the health system.
* Consulting with end-users, program managers, information systems staff, application support personnel, vendors, and other stakeholders to identify educational implementation issues and work with management of the program to resolve issues, meet identified needs and improve efficiencies.
* Facilitating feedback and communication among end users, management, and the regional and provincial stakeholder groups related to training

About You
Your education and experience include:
* Successful completion of a Bachelor of Science (Pharmacy).
* Minimum of five years' experience in the health system in a clinical discipline, health information or information technology
* Required to be a Registered Pharmacist.
* Willing to acquire Epic Certification; prerequisites, participate in Epic training/education sessions, complete self-assessments and successfully challenge the certification exam.
* Familiar with pharmacy's workflows and procedures
* Understands how the pharmacy department interacts operationally with other areas of the organization, such as ordering physicians, medication administration.
* Communicates well with pharmacists.
* Strong advocate for the project in the pharmacy
* Clinical knowledge of how various medications should be ordered.
* Technical understanding of how build decisions affect things like dose calculations, dispensing, and billing.

You have the following skills and abilities:
* Strong communication and organizational skills
* Past success with large-scale system projects
* Reinforce the importance of the project together with the executives and the Project Executive and provide consistent communication to the project team.
* Provide perspective on common challenges and strategies for success.
* Approach problems constructively by focusing on how to move the project forward.
* Match organizational needs to the system's functionality.
* Explore and analyze alternatives.

Central Health is an equal opportunity employer.We thank all candidates however only those selected for an interview will be contacted.