Average salary: $86,083 /yearly
More stats ...routers.
~ Experience with deploying and managing load balancers and remote access VPNs, Next Gen Firewalls, SD-WAN
~ Knowledge of ITIL, and change management processes
~ Hands on experience with multiple platforms in a corporate environment including Windows, Linux,...
Suggested
Full time
Remote job
...relationship skills, especially the ability to articulate technical topics.
Knowledge of security and industry standards (e.g., ISO, NIST, ITIL, etc).
Knowledge of software development with security concepts and integration into the development pipelines
Experienced with...
Suggested
Full time
Contract work
Shift work
...Engineering, Computer Science, or Business. MBA desired but not necessary.
~ Strong understanding of project management and governance (e.g. ITIL, PMBO, Scrum)
~ Good understanding of Agile, Scrum, XP, Iterative, Waterfall, and other software development methodologies.
~ Expert...
Suggested
Full time
Contract work
Work experience placement
Flexible hours
Shift work
$54 per hour
...information security systems practitioner (CISSP)
Cisco certified network associate
Information technology infrastructure library (ITIL) Certification
Microsoft certified solutions associate (MCSA)
Red Hat certified engineer (RHCE)
Certified Computing Professional...
Suggested
Permanent employment
Full time
Work experience placement
Relocation
Shift work
...Computer Science, Information Technology, or related field AND 4+ years’ experience in IT Operations and Infrastructure.
Certificates: ITIL, PMP, MCSE, Etc.
Knowledge, Skills and Abilities:
~3+ years of expertise in Infrastructure technology, Virtualization and...
Suggested
Full time
3 days per week
$100.14k per year
...Nonessential):
Technical certifications related to project management, process improvement, and business analysis (e.g., PMP, ITIL) will be considered an asset.
Experience with ServiceNow.
Experience with Microsoft Intune or KACE Endpoint Systems Management...
Suggested
Full time
...and coordinating and executing follow-up actions
Experience with Incident, Change and Problem Management procedures, preferably in an ITIL driven environment
Experience with Arista Cloud Vision orCisco Nexus Dashboard Fabric is highly desirable
Proven problem-solving...
Suggested
Full time
Contract work
Shift work
...project management methods (PMP or Prince2 practicioner certification)
Knowledge of good practices on IT service delivery market, such as ITIL
Knowledge of agile methodologies (Agile: Scrum, Kanban)
Knowledge of HPSM/SNOW and Jira tools
Basic knowledge of ITIL and...
Suggested
Full time
Local area
...Studio, etc.) (asset)
· Knowledge of Mac and Linux operating systems (asset)
· Knowledge gaming console and mobile devices (asset)
· A+, ITIL V4, and MS 365 Fundamentals certification (asset)
We know that skills and competencies show up in different forms and can be based on...
Suggested
Full time
Remote job
Internship
Relocation
...performance management technologies
~ Knowledge and implementation experience with service management concepts and practices such as ITIL and Microsoft’s Operations Framework (MOF)
~ Provide detailed reviews of service disruptions, metrics, and risk management.
~ Expert...
Suggested
Full time
3 days per week
...and SharePoint is preferred.
~ Experience supporting Meditech (Expanse) or other health information systems (HIS) is preferred.
~ ITIL and/or PMP certification is an asset.
~ Demonstrated exceptional interpersonal and communication skills with an ability to work...
Suggested
...certifications are an asset (ex. CISSP, CISM, CISA, GCIH, ITCA, etc.).
Other relevant certifications are an asset (ex. CFE, CIPP/C, ITIL, etc.).
Bachelor’s degree in computer science, cybersecurity, or similar is an asset.
Bilingual in Spanish is an asset....
Suggested
Full time
...communication and people skills.
~Ability to work in Matrix organization in a Multi-cultural/Multi time-zone environment.
~Knowledge of ITIL Standards, ITIL certification is a plus.
~Service Level Agreement (SLA) knowledge to guarantee proper and professional support...
Suggested
Remote job
...you’ll also have
Professional services firm experience
Post-secondary education
Aptitude with MS Office tools and financials
ITIL certification
Being bilingual (English & French) would be an asset
What we look for
We are looking for candidates who are...
Suggested
Holiday work
Full time
Contract work
Work experience placement
Weekend work
...methodology artifacts such as roadmaps, release plans, epics/features/user stories
Public Sector Experience
Experience with Public Sector ITIL process including incident management, release management, problem management, support models, etc.
Familiarity with the PMO Stage...
Suggested
Contract work
Internship
Flexible hours
...industry specifics
Advanced communication and documentation skills
Creative, reliable and strong focus on quality
Basic knowledge in ITIL (foundation certification) / ITSM processes
English fluent; French desired
Bachelor's degree, MBA or advanced degree in related...
Permanent employment
Full time
Work experience placement
Worldwide
Flexible hours
...certification or training
~ Completed ServiceNow Discovery Fundamentals or Certified Implementation specialist in ServiceNow Discovery
~ ITIL Foundation certification or Training
~ University and/or College in Computer Science or related disciplines.
~ Experience with...
Flexible hours
...sites as required (mileage compensated)
Education and Experience
~ University degree in computer science or a related discipline
~ ITIL designation would be considered an asset
~3 years of progressive work experience configuring, troubleshooting or supporting business...
Holiday work
Full time
Contract work
Temporary work
For contractors
Work experience placement
Shift work
Weekend work
...experience preferred.
Education Requirements
Bachelor’s or master’s degree in computer science, business, or a related discipline
ITIL Certification preferred
We offer teammates competitive total compensation packages that will vary by role and location. Some...
Full time
Internship
...succeed in this role? We'd love to work with you if you have:
~ Computer Science Diploma or Degree; or related work experience.
~ ITIL Foundation certification or training.
~ ServiceNow Advanced System Administrator certified or training.
~ ServiceNow Scripting certification...
Work experience placement
Flexible hours
...vehicle to travel within GTA for business purposes.
~Must be Certified in ITILv3 or v4 and demonstrate good overall understanding of ITIL framework, concepts, and practices
NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:
City of Toronto employees...
Hourly pay
Permanent employment
Full time
Remote job
Part time
For contractors
Internship
Local area
Shift work
Monday to Friday
...required to perform the following job duties including but not limited to:
Design and implement IT service and helpdesk platform based on ITIL frameworks, enable the IT service level agreement to meet our customer and students' expectations.
Lead the Tier 1 IT co-op support...
Hourly pay
Permanent employment
Full time
Part time
Co-op
Monday to Friday
...independently and collaboratively
Experience and/or training related to one or more Architecture & Service Delivery Frameworks (TOGAF, eTOM, ITIL, CoBiT, etc.)
Specializes in RDBM systems, business intelligence, data modelling (logical and physical).
Requirements...
Hourly pay
Contract work
Temporary work
For contractors
Immediate start
3 days per week
Monday to Friday
...and champions best practices, security policies, and procedures.
Performs other duties as assigned.
Competencies
~ CCNA, CCNP, ITIL, MCP certification(s) considered an asset.
~3+ Years of experience with Cisco Routing and Switching: Administration of Cisco L3 switches...
Full time
Remote job
...A bachelor's degree, preferably in Information Systems Management, Engineering or similar discipline
ITAM/SAM Certifications
ITIL Certification (preferred, not mandatory)
Experience working in a large cross-functional team environment
The confidence to build lasting...
Holiday work
Worldwide
Offshore
Weekend work
...and new technologies
~ Ability to present and effectively communicate information to executive-level staff
~ Practiced COBIT, SOX, ITIL or similar frameworks in previous roles
~ Certifications for network (CCNA & Network+), ITIL and Microsoft (Azure, M365) or equivalent...
Full time
...ensuring optimal functioning of their systems.
About you:
A post-secondary education in Information Technology or equivalent
ITIL Foundations, A+, Network+, M365 and Managing Modern Desktops and Devices MD-101T certifications are considered assets
Experience with...
Full time
...review feedback, recommendations for improving processes and procedures to improve customer experiences
Skills:
Familiarity with ITIL principles and standards
Experience implementing ITIL/Service Management frameworks
Extensive experience and knowledge of Active...
Full time
Immediate start
...responsibility on anything that's escalated from the team
About You
Experience leading a help desk team
Great communication skills
ITIL experience
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents...
Contract work
...communication and interpersonal skills, including excellent active listening skills
• Problem-solving and root cause analysis skills
• ITIL knowledge
• Experience working in an agile mode of operations
• Experience managing work in Microsoft Azure DevOps
• Salesforce...
Contract work